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1
Please adress the issue on the bugs forum section. As I see, you have no TVL entries in your list. You can check also by using read from signed executable/file. Whatever the situation is, the entry should be present there.
Thanks,
Bogdan
Hi Bogdan,
You may watch the topic for further investigation. You are my partner in this problem&bug or whatever.

CIS Trusted Vendor List Problem

Thanks,
yigido
2
Bug Reports - CIS / CIS Trusted Vendor List Problem
« Last post by yigido on Today at 09:25:09 AM »
My OS : Windows 10 Pro 21H1 - up-to-date
My CIS Version : Comodo Internet Security Premium Free - 12.2.2.8012 (Latest-connected to internet)

- It is fresh installation of CIS. 10 days ago installed.
- My configuration, attached
- Diagnostic report, attached.

How this problem appears?

1 - I downloaded a software called Rambox, just for hunting white softwares for COMODO. (Rambox Download Link)
2 - Checkhed it's digital signature, exist. It's digital signature is "Rambox LLC" (See image 1)
3 - Open CIS settings > File Ratings > Trusted Vendors,
4 - Use search option and copy-paste "Rambox LLC", it is not there. (See image 2)
5 - Then I opened a whitelist request on forum. See request.
6 - Comodo employee, Bogdan, came and response "The submitted vendor is already in Trusted Vendor List." See his reply.
You may check the continues conversation in the forum.

7 - I checked other vendors before submitting to Comodo with the same way above. Bogdan said they are already in TVL, too
Example 2
Example 3

8 - He suggested me open a bug report, here


Summary & Questionary
Comodo Internet Security have a probelm with Trusted Vendor List. Is all TVL entries installed on installation of CIS? or Comodo using a "light TVL" option while installin CIS, just like antivirus database.
Another question? Let's say I installed CIS on 10 January and Comodo Whitelist guy added "XXXXX Ltd." to Trusted Vendor List in 15 January. How CIS got this update in this senario? Does CIS update TVL like antivirus database? If the answer is yes, why I am getting this problem.
If the answer is no, so there must be a cloud TVL option around there.
3
Please adress the issue on the bugs forum section. As I see, you have no TVL entries in your list. You can check also by using read from signed executable/file. Whatever the situation is, the entry should be present there.


Thanks,
Bogdan

Actually I have entries already,


But I searched the Rocket.Chat Technologies Corp. for example, and there is no result for this signature in my TVL. I am up to date, connected to internet. You said it is already in TVL, but where?



I searched them in my TVL before submitting them to you guys.
4
I am checking the signatures from CIS interface "Trusted Vendors" section. If there were any cloud TVL, how can I check the signature from there?
I already check them in TVL do not worry

Using CIS 12.2.2.8012 (old interface)


Please adress the issue on the bugs forum section. As I see, you have no TVL entries in your list. You can check also by using read from signed executable/file. Whatever the situation is, the entry should be present there.


Thanks,
Bogdan
5
Rocket Chat

Download : https://releases.rocket.chat/desktop/latest/download

https://www.virustotal.com/gui/file/47f14fbb2127704084233b7ad109751ef72ba071d3d80be294ccad3415efbaad
https://valkyrie.comodo.com/get_info?sha1=daafb8c94b89253c6ddc1a4b4d9e2d3cbfec4caf

Please check if "Rocket.Chat Technologies Corp." is suitable for TVL.


Hi yigido,

The submitted certificate is already present in TVL. Please check our help section to further understand how to verify TVL entries:
https://help.comodo.com/topic-72-1-451-4782-.html

Please use the steps from provide help link before posting new TVL requests and let us know if you need further guidance on it.

Thanks
Bogdan
6

Hi yigido,

The submitted certificate is already present in TVL. Please check our help section to further understand how to verify TVL entries:
https://help.comodo.com/topic-72-1-451-4782-.html

Thanks
Bogdan

I am checking the signatures from CIS interface "Trusted Vendors" section. If there were any cloud TVL, how can I check the signature from there?
I already check them in TVL do not worry

Using CIS 12.2.2.8012 (old interface)
7
Buzz Bundle

Download : https://www.link-assistant.com/download/buzzbundle/2.65.4/windows/buzzbundle2.65.4-jre.exe

https://www.virustotal.com/gui/file/003456335124241c0390142448f62be5fd2c01c021a49bd7a17d6448b2b6daaf

Please check if "BelPrime Ltd." is suitable for TVL.


Hi yigido,

The submitted certificate is already present in TVL. Please check our help section to further understand how to verify TVL entries:
https://help.comodo.com/topic-72-1-451-4782-.html

Thanks
Bogdan
8
Good afternoon,

Valkyrie Verdict seems to have identified a clients domain as spam in a false positive. It's also categorised as 'Media Sharing' which it is not.

Could you advise how we can have this false positive resolved and if there's additional information you can provide on why this was flagged?

https://verdict.valkyrie.comodo.com/url/domain/result?domain=pib-insurance.com

Many thanks!
9
Sandboxie Plus

https://www.virustotal.com/gui/file/80e106a6862176fb534e515af45fb7e2073ae2e6b488fd3de01bbd7c97c44609
https://valkyrie.comodo.com/get_info?sha1=8759c639b1fb01dfe321f9f5b8e212a9a0f2a1ae

Please check if "Tonalio GmbH" is suitable for TVL.

Hi yigido,

The submitted certificate is already present in TVL. Please check our help section to further understand how to check TVL entries:
https://help.comodo.com/topic-72-1-451-4782-.html

Thanks
Bogdan
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