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Bug Reports - CIS / Re: Updating fails
« Last post by cuser on Today at 02:55:32 PM »
seems to be working normally so case closed for now.
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Yup - you sure can . . . .
Can I use Comodo Internet Security FREE in a commercial environment?
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Bug Reports - CIS / Updating fails
« Last post by cuser on Today at 10:15:18 AM »
Both recognizer and program updates checks fail.

Error: 0x80072ee2 - The operation timed out

both have failed multiple times
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Nis, could you report this in Comodo Online Security v1.4.0.63 Released (for Chromium Based Browsers)? And while at it could you try disabling all other extensions you are using and see if the problem persists?
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Hi Quanzaboy,

Thanks for reporting the issue.

Can you please check your Inbox for private message and provide the requested logs.

Thanks in advance.

Kind Regards,
PremJK
8
Bug Reports - CIS / Re: CIS11 crashes Sony Ericsson PC Suite at launch
« Last post by PremJK on Today at 09:24:45 AM »
Hi Artemko,

Welcome to Comodo Forum.

Thanks for reporting the issue in required format with all necessary details provided.

Please check your Inbox for private message and provide us the requested logs.

Thanks in advance.

Kind Regards,
PremJK
9
Bug Reports - CIS / CIS11 crashes Sony Ericsson PC Suite at launch
« Last post by artemko on Today at 09:06:13 AM »
A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?:
146% reproducible.
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1: Install CIS 11.
2: Install SEPCSuite 6.011 (can be found on softpedia, e.g.; mine had been downloaded from SE official long time ago).
3: Run SEPCSuite.
One or two sentences explaining what actually happened:
APPCRASH on start.
One or two sentences explaining what you expected to happen:
Application started.
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Tried applicable.
Any software except CIS/OS involved? If so - name, & exact version:
Does not seem so.
Any other information, eg your guess at the cause, how you tried to fix it etc:
CIS is trying to attach guard32.dll to the process – teh process crashes. Disabling cmdGuard driver (hard way) or renaming said guard32.dll (faster, easier) allows teh app to start.

B. YOUR SETUP
Exact CIS version & configuration:
11.0.0.6728, Firewall.
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
Firewall - Safe mode. Everything else disabled.
Have you made any other changes to the default config? (egs here.):
No.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
No.
     if so, have you tried a a a clean reinstall - if not please do?:
     Tried clean install - no success.
Have you imported a config from a previous version of CIS:
No.
     if so, have you tried a standard config - if not please do:
     Standard config from scratch.
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 7 Professional Service Pack 1 64 bit, UAC enabled level 2, account type admin.
Other security/s'box software a) currently installed b) installed since OS, including initial trial security software included with system:
a=KAV free. Uninstalled, no success. Reinstalled, does not matter.
b=No remnants.
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Hi Eljo,

Thanks for reporting.

Can you please check your Inbox for private message and provide the requested logs.

You can upload the requested logs in any online storage and share us the download link.

Thanks in advance.

Kind Regards,
PremJK   
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