To use the Main Bug Reporting Format:
1. Copy the format code between the dotted lines below
2. Create a new topic and paste the format code into it
3. Fill in the format, replacing the question marks with your answers
4. Summarize the bug in the topic title
Orange words are links to help
When filling out the form, in your own post, use Preview to see what it will look like.
-----------------------------------------------------------[center][u]A. THE BUG/ISSUE (Varies from issue to issue)[/u][/center]
[b]Can you reproduce the problem & if so how reliably?[/b]:
?
[b]If you can, exact steps to reproduce. If not, exactly what you did & what happened[/b]:
1:?
2:?
3:?
[b]One or two sentences explaining what actually happened:[/b]
?
[b]One or two sentences explaining what you expected to happen[/b]:
?
[b]If a software compatibility problem have you tried the advice to
make programs work with CIS?[/b]:
?
[b]Any software except CIS/OS involved? If so - name, & exact version[/b]:
?
[b]Any other information, eg your guess at the cause, how you tried to fix it etc[/b]:
?
[center][u]B. YOUR SETUP[/u][/center]
[b]Exact CIS
version &
configuration[/b]:
?
[b]Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV[/b]:
?
[b]Have you made any other changes to the default config? (egs
here.)[/b]:
?
[b]Have you updated (without uninstall) from CIS 5, 6 or 7?[/b]:
?
[b]if so, have you tried a a
a clean reinstall - if not please do?[/b]:
?
[b]Have you imported a config from a previous version of CIS[/b]:
?
[b]if so, have you tried a
standard config - if not please do[/b]:
?
[b]
OS version, SP, 32/64 bit,
UAC setting,
account type,
V.Machine used[/b]:
?
[b]Other security/s'box software a) currently installed b) installed since OS, including initial trial security software included with system[/b]:
a=? b=?
[center][u]C. ATTACH REQUIRED FILES (delete this section (section C) after attaching required files)[/u][/center]
Always attach the diagnostics file (instructions on how to do this provided
here) and the KillSwitch Process List (instructions on how to do that provided
here) and put the resulting file in a zip file. Both should then be attached to your post.
Note that additional information may be requested by the processing Moderator.
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