Author Topic: Google chrome and secure shoping  (Read 459 times)

Offline mailmen

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Google chrome and secure shoping
« on: February 08, 2019, 10:12:09 AM »
Hello everyone i have comodo secure shoping instaled in my pc , and i have 3 browsers comodo dragon, google chrome ,internet explorer  these 3 apear inside comodo secure shoping , what is hapening now is that chrome wont open inside secure shoping ,  a message pops up saying "failed to validate browser" , comodo dragon and internet explorer open just fine , my default browser is comodo dragon , does someone knows how to fix this ? thank you!.

Offline mailmen

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Re: Google chrome and secure shoping
« Reply #1 on: February 09, 2019, 12:11:53 PM »
Hello again i have seen that nobody seems to reply to this issue, don`t know if someone has the same problem , never the less i have made a test with comodo secure shoping in a new windows 10 inside virtual box , clean install i instaled CIS ,  with secure shoping , and i had the same result has in my own  pc , secure shoping wont even open , with google chrome latest version has my default browser , same problem " failed to validate browser" pop up message i think there must be a conflict of some kind between the too programs , anyway i just wanted to mention yhis , maybe is a good idea for the comodo team to investigate this thank you all !

Offline EricJH

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Re: Google chrome and secure shoping
« Reply #2 on: February 09, 2019, 01:14:35 PM »
It may be related to a problem where CIS prompts for Chrome each time it writes to its settings file. THe problem is with CIS not having the new signature of Google:
UPDATE: I have had a reply back from Comodo via a support ticket.

They say that they have found the reason for this and that it is caused by a Google Certificate change. They say that they are also ready with a fix for it and this will be released in the next Comodo update.
Hi Everyone.

New CIS version with the fix will be released shortly (I mean really shortly :) ), I'll post the link to announcement here as soon as new CIS is available for download.
Comodo Internet Security v11.0.0.6778 - RC
The RC might solve this problem. Is any of you willing to give the new RC a try?

Offline mailmen

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Re: Google chrome and secure shoping
« Reply #3 on: February 09, 2019, 01:38:22 PM »
The version that i used is the new one Comodo Internet Security v11.0.0.6778 - RC so this problem is there also !

Offline EricJH

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Re: Google chrome and secure shoping
« Reply #4 on: February 09, 2019, 08:04:47 PM »
Could you report it in the release topic of the RC?

Offline igorb

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Re: Google chrome and secure shoping
« Reply #5 on: February 11, 2019, 02:30:05 AM »
mailmen, thank you for the report. Dev team is working on this issue.

Offline justin_smith

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Re: Google chrome and secure shoping
« Reply #6 on: February 19, 2019, 10:51:03 AM »
I have the same issue that started happening today! I use a stand-alone Comodo Secure Shopping with Google Chrome and everything worked fine for a long time until today. Now it won't even start up due to this error. I tried downloading new comodo shopping but it still has same issue.

When the fix is released, could you make sure to release it for stand-alone product as well please? Is there any time estimates for when this will be fixed?

 

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