COMODO Internet Security 4 and Application Incompatibility Problems Reporting

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1- COMODO Firewall v4.1 - latest build
2- CABAL Online (Philippines) (filename - cabalmain.exe / gameguard.des)
Dload Link - http://portal.e-games.com.ph/downloads/ (choose CABAL)
Problem - the problem occurs ONLY when cabalmain.exe and gameguard.des are lunched and running… when i play the game, i can’t open ANY OTHER programs (i.e. firefox, winamp, any other executables) and my AntiVirus won’t execute it’s hourly updates…
There is no problem in the game itself as i can play the game normally… i think COMODO is restricting me to run any other executables ONLY when i play the game although the game folder is included in the MY OWN SAFE FILES…

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COMODO v4.1.149672.916 on Windows XP x64

V Downloader

Note that this application will fail to start even though Defense+ and the Sandbox are set to permanently disabled, in fact exiting Comodo firewall is still not enough to get it to run.

Only completely uninstalling CIS v4.1 will allow it to work (it worked fine with v3.14.130099.587).

On the plus side, DVD Shrink now works with v4.1 (failed with 4.0)

DVD Shrink

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hypersnap

even though the program is trusted by comodo , it tends to consume a lot of cpu once I disable the D+ it will work again :slight_smile: without a problem

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Application Incompatibility - Girder http://www.girder.nl/

If running in sandbox, application crashes constantly.

After selecting do not run in sandbox and restarting PC application works.

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Haven’t seen this addressed, forgive me if I overlooked it.

Since installing Comodo 4, I’ve been unable to run Spyware Doctor’s Smart Update. Earlier in the week, there was a previous update for Comodo which I installed and, to my relief, Smart Update ran normally. Once.

Now it’s back to not functioning again and the latest Comodo update has not fixed it. Smart Update has been listed as a safe application (actually the whole SD folder), to no avail.

Running firewall only, no AV.
WinXP sp3
Spyware Doctor 7.0.0.545
Comodo current (updated today)

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Never mind.

Since no one here could or would offer any help, Comodo is gone from my computer—never to return.

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Don’t forget your ball. lol

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  1. CIS V4.x.xxx.xx also V3.14.xxx.xx

  2. O&O CleverCache V7 Pro. and Server
    http://www.oo-software.com
    Install the program and restart your system.
    Have a look at Defense+ Events and you can see the problem.

Thanks

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I have taken to installing programs while CIS be in “training mode” in Defense.

For most applications, that and also running the freshly installed program and putting it through its normal paces while yet that training mode remained in effect has generally led to the program thereafter being able to run normally also while CIS be in normal Defense mode.

Might not that approach help with your application as well?

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O&O Software is listed in My Trusted Software Vendors.

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This file is being sandboxed everytime regardless the fact I choose many times I do NOT want it in Sandbox. It’s very annoying. >:(

EDIT: Interesting. That file doesn’t even exists. What is this? New hidden feature “Sanboxing non-existing files for user’s pleasure”?

[attachment deleted by admin]

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I get something similar with a soundblaster file, every time I boot. And yep, it is very annoying.

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It comes with Intel graphics chipsets. May be you need to let Task Manager show Processes from all users to see it.

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Yes it does not exist, you need to remove the Run key HotKeysCmd for hkcmd.exe after exporting the key to stop this happening.

Topic here.

Dennis

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Please reply in the topic you just mentioned to keep this one on topic.

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I was using the newest version that came with the update, not sure which update because it didn’t let me even use my computer! Piece of ((#&_Q!!! I was sooooo happy with comodo for years, now I’m very seriously considering another. What a hassle!

I installed it during a lunch break and it freakin’ sandboxed my EAgames - not one but all of them, at the same time. :o Couldn’t even uninstall them. Locked up the computer and completely disabled my system restore! >:( You touch my system restore - I GO ELSEWHERE. System restore is an end user’s best friend. what a pain! had to do TWO clean installs of Windows 7. :cry: Our computers are top notch, very hefty, high performance. Never have a problem with anything - ANYTHING! Then this new update from 3.14 - 4 just ■■■■■■■ us and brought down production for a day. And now we got fresh computers with no customization!

I can only imagine the frustration a normal person with out any computer skills would experience with an update! ■■■■ poor update, Comodo! ■■■■ poor. As usual, why do developers always turn all the bells and whistles on default? WHY? WHY? WHY? Turn them off and let us choose to turn all the extra ■■■■ on! I didn’t even know what the hell sandbox was until it was tooooo late. Had it been set to off on default and maybe a pop up explaining the new feature and if I want to turn it on, etc etc… but no! I can’t take this chance again, Comodo. I reloaded 3.14 and I’ll come back after 6mon to a year and maybe try to update our network one last time, but if it does this to me again - our long-term love affair is OVER. I’ve sent so many people to you and I always swear to everyone that there are never issues and ■■■■■■ updates like this. Don’t even try to tell me this is an end-user issue, because there is stuff all over the internet about this ■■■■■■ update. And the problems are consistent. Were the few minor additions really worth it?

Usually I wouldn’t make a design comment, but what is with the red? I love change and new design, but this one was terrible. I got some friends who need design jobs in Philly if you need a couple artistic guys.

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hello, problem still occurs even with the latest version of the firewall… hoping this will be noted by the devs… thanks…

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Using 4.1.150349.920 w/virus db version 5496 . . . .

  1. I have a full screen of false positives on the virus scanner, which have been reported as false positives, yet the only response I get from Comodo is “add them to your exclude list”. I HAVE added them to my exclude list, and they STILL appear as false positives!

  2. Sandbox is becoming very much of a dealbreaker for me. I HAD been considering purchasing CIS, since it was so highly recommended and the free version had initially worked fairly well. However, since installing CIS+, I subscribed to Steam, and EVERY SINGLE FILE under the Steam directory tree is flagged as either potential malware, potential virus, untrusted, and/or is run in the sandbox, no matter how many times I go through my system and tag the files as trusted, false positives, safe, etc. In fact, I have encountered no less than seven times that I have examined the safe file list and had to rebuild it, because CIS+ apparently deletes the safe file list during reboots, virus db updates, and changes in the phase of the moon, for all I know. How am I supposed to run my games when your software sandboxes them so that they won’t run?

  3. Another Sandbox problem. BOINC. As with Steam, I have gone through my BOINC folders, tagged every single file as safe, trusted, false positive, etc., and still the files get caught in virus scans and sandboxed when they’re supposed to be running as screensavers. What gives? Why doesn’t CIS do what you tell us it’s supposed to do?

  4. Firewall. I frequently have to disable the firewall in order to connect to websites, games, and ftp sites that I have been using for going on almost 20 years now. Even following every step, exactly as listed, it is impossible to get a whitelist to take in your firewall. What is the point in having a firewall if you have to disable it to accomplish any work? Even the Microsoft firewall is better than that.

And then there’s Dragon, but I’ve ranted on that in the Dragon forum.

I had such high hopes for the Comodo products, but what I’ve learned from using them is little better than confirmation of what a security expert said years ago: When you make computer security too painful for users, they will run their systems insecurely. I am seriously considering going back to Avast! for my virus scanner and Microsoft’s native firewall for my firewall needs. Not because I consider them better products, but because THEY DON’T INTERFERE WITH MY ABILITY TO USE MY COMPUTER.

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When you make computer security too painful for users, they will run their systems insecurely.

Bingo-- this is exactly what makes things like Norton Internet Security remain so popular. It does it’s job (and very well I might add from experience of using it for 4 years) and stays out of your face. You can go in and configure a lot of things if you want but you don’t have to. People are willing to pay for that convenience. Comodo heard the complaints (from users and reviewers) about too many popups from D+ so they added the sandbox to try and ease things. Unfortunately it has added a new level of headaches and frustration on top of what was already there and actually decreased the usability of the suite. I have no idea what the solution is if you’re committed to using HIPS as part of your product. Maybe there is no solution and CIS will never be for the masses.

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I have no idea but, even if I set the games’ files as trusted, Comodo won’t let games with Gameguard connect to servers. Windows 7 Pro 32 bits.