Comodo BackUp Error Codes

HIDAVILA · November 15, 2010, 8:35pm

I INSTALLED CB V3.0 AND MAKE MY FIRST BACKUP TO DVD:

DOES IT HAVE A VERIFY OPTION?
IF I WANT TO RUN ANOTHER BACKUP FROM THE SAVED PROFILE, I GOT ERROR CODE 72. IF I RUN IT MANUALLY, LOOKS IT IS FINE, BUT I CAN’T VERIFY IT!

CARON67 · November 16, 2010, 2:15pm

Hello at all . Too at me this error : " Error code 100023 " with Windows Vista at 32 and 64 bit with module U.A.C not active Kind regards

emanuels · November 18, 2010, 8:34am

The 100023 error indicates a disk error (cyclic redundancy check). Please run check disk for errors.

Thanks

emanuels · November 18, 2010, 8:35am

Not in 3.0 version. We will add this in a later version.

This is a known issue that was fixed and an update will soon be available.

Thanks

DonaldM · December 15, 2010, 7:30am

I have the same error and am curious whether anyone from Comodo helped you???

HIDAVILA · January 12, 2011, 9:48pm

Thank’s Enmanuel.
Do you know an aprox date for update, so I can verify my backups?

emanuels · January 13, 2011, 11:27am

Could be a few months. No definitive date is set.

ncg35 · January 26, 2011, 5:21pm

I get an error code 10 when trying to create an image of a bootable CF card. I’ve tried multiple computers and multiple cards. I have determined that it works successfully with Windows 7 but fails with Windows XP. Any ideas?

emanuels · January 27, 2011, 8:08am

Error 10 means invalid device. In this case, invalid device means it’s not supported on Windows XP because the way device communicates with system is different.

Thanks

benro2 · January 27, 2011, 10:54pm

I’m using version 3.0.171317.130 and I’m trying to backup a local drive (VMware Workstation VMs) to a network drive. Every time I get to 46% I get this error message:

“Backup process failed with code 101130”.

I can’t find this anywhere in google. Does anyone know what this means?

Edit: I forgot to mention, I’m running this on Server 2008 R2 which is x64 only.

emanuels · January 28, 2011, 11:23am

Hi

This error indicates that there is not enough server storage to process this command.
Please check the network drive if it has enough storage space.

Thanks

benro2 · January 28, 2011, 12:47pm

I definitely have enough space on the destination drive (mapped network drive) - over 5TB when i’m only trying to backup about 197GB!

However, I did try to backup the C: drive which is only a 40GB SSD with about 1.2GB free once and it would fail straight away (error code 5 I think), which was because of free space.

The drive failing with error 101130 is a 1TB HD with at least 700GB free, although it’s not the destination drive anyway as previously mentioned.

ncg35 · January 28, 2011, 3:26pm

Thanks for the help. It’s good to know, but is there an explanation as to why? This is a basic copy of a compact flash card and XP has been around long enough. It appears as a disk just as any other disk. I could understand if the software wouldn’t copy anything but disks connected directly to the MB, but it works in Win7 so that can’t be the case. Any ideas?

emanuels · January 31, 2011, 8:19am

This is the most likely cause.

Thanks

emanuels · January 31, 2011, 8:23am

Hi

I need debug information to determine the exact cause.
Please follow the steps here:
https://forums.comodo.com/news-announcements-feedback-cb/how-to-collect-debug-information-t63958.0.html

Thanks

dstoia · March 15, 2011, 12:46pm

Hi, what is a code 49? thanks, deb

emanuels · March 16, 2011, 7:36am

It means device not ready.

Thanks

giangi72 · April 13, 2011, 9:39am

Hi,
I have failed with code 90.
Please, what is that?
Thanks

emanuels · April 13, 2011, 11:29am

A file/folder is used by another program.

Thanks

giangi72 · April 14, 2011, 3:08pm

Code 8?
Thanks