COMODO Backup 4.2.0.22 BETA bug reports

[emanuels]

@mouse1 post:37

That’s great news. Maybe you need a bit of text to guide people?

I don’t think it’s needed since filters that contain a '' character will automatically be considered path filters.

@mouse1 post:37

Intreresting. Is this a DNS failure then? I am using Secure DNS (Ultrasurf-based, 2 IPs) installed on my router with an alternative high reliability fallback service (2 IPs). A network analysis site I use says that Ultrasurf (IE Comodo Secure DNS) re-directs lookup failures to an advertising IP, and that can cause comms failure in some programs. Could that be what is happening? Shall I post the network analysis?

I don’t think DNS failure is causing the issue. You can post the network analysis anyway. It also reproduced rarely on our side. We will analyze it.

@mouse1 post:37

Is that in GUI.exe? I guess not its probably i the service?

Yes, it’s in GUI.exe.

@mouse1 post:37

OK will wait 2 mins. Maybe that error message could say ‘please wait 3 mins then try again’?

The issue with the locked error is that the file can be locked for 2 minutes or more, if the lock is refreshed by the owner in the 2 minutes time interval. So it can’t be guaranteed that the file will be unlocked in the next 2 minutes.

Thanks

[mouse1]

@Emanuel Sescu post:41

I don’t think DNS failure is causing the issue. You can post the network analysis anyway. It also reproduced rarely on our side. We will analyze it.

Permalink to report: http://netalyzr.icsi.berkeley.edu/restore/id=43ca253f-20550-d013c999-d5c7-4c4c-9a18

The issue with the locked error is that the file can be locked for 2 minutes or more, if the lock is refreshed by the owner in the 2 minutes time interval. So it can't be guaranteed that the file will be unlocked in the next 2 minutes.

How can it be refreshed?

Many thanks for the very useful info as always

Mouse

[mouse1]

Hi Alexandru

Unfortunately the new GUI keeps losing backup settings, which make testing very time consuming.

I specify a backup, and ask to save the backup specification, which it seems to do, then when I ask to edit it, it has forgotten its files to backup and filters.

Any chance of a fixed version?

Best wishes

Mouse

[clemo]

@Emanuel Sescu post:1

Please post all bug reports & BSOD’s here.
Be sure to describe the problem and include:

• Your Operating System (and whether it’s 32bit/64bit); Vista 32bit.
• Other Backup & Security Software Installed; Macrium Reflect Free & CIS
• How you produced the problem; Set up an Scheduled .cbu backup
• How you tried to resolve the problem; Repair install and a clean install
• Screen-shots with the error (if any); N/A
• if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them) N/A
• Any other Additional Information (for example, any non-default settings used);
  Backup destination is a second internal hard drive

Scheduled backups are not running. At the allotted time all I get is the program starting. It’s almost as if something is stopping the /RunSpecificScheduleItem 12998064872221 from kicking in.

c

[emanuels]

@mouse1 post:42

How can it be refreshed?

Locks refresh themselves automatically for each file opened, every minute.

Thanks

[emanuels]

@mouse1 post:43

Any chance of a fixed version?

BETA2 will be available next week.

Thanks

[emanuels]

@clemo post:44

Scheduled backups are not running. At the allotted time all I get is the program starting. It’s almost as if something is stopping the /RunSpecificScheduleItem 12998064872221 from kicking in.

Please collect the debug information

Thanks

[mouse1]

@Emanuel Sescu post:46

BETA2 will be available next week.

Thanks

OK will wait till then to test further.

Thanks for the feedback

Mouse

[clemo]

Emanuel, I’ve gone back to the 4.1 release. I’ll give the beta 2 a go when it’s released.

c

@Emanuel Sescu post:47

Please collect the debug information

Thanks