Your Operating System (and whether it’s 32bit/64bit);
Windows Server R2 64 bit
Other Backup & Security Software Installed;
none
How you produced the problem;
Start the Software
How you tried to resolve the problem;
Restart the Software
Screen-shots with the error (if any);
Error:
When I start the Programm the promt “Scheduled Task “##” has been missed. Do you want to run in now” pop up. If I click on No, the promt comes again after about 5 Seconds.
Problem: Installation of MS C++ 2008 redistributable failed, and caused invocation of Windows dialog offering re-try with compatibility settings. The re-try appeared to succeed (no further related error messages).
Other Backup & Security Software Installed; CIS, Unite, CPM
How you produced the problem; [list type=lower-alpha][li]Ran backup of my data directory to Cloud [/li]
How you tried to resolve the problem; N/A
Screen-shots with the error (if any); Appended
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them): N/A
if the issue is a crash, program stops responding or freezes please see this topic: Link to dump appended
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat: N/A
Any other Additional Information (for example, any non-default settings used); Compression=Max; Filter =D:\Mike’s data!By Media type, program, etc\My Virtual Mach; Password=on, AES;
[/list]
Link to file on FTP server:
ftp://82.69.43.252/CBU (2).DMP
Username and password. Please see Mods Product Preview Board, mod’s passwords topic.
Other Backup & Security Software Installed; CIS, Unite, CPM
How you produced the problem; [list type=lower-alpha][li]Set path-based filter of D:\Mike’s data!By Media type, program, etc\My Virtual Machines it truncated this to D:\Mike’s data!By Media type, program, etc\My Virtual Mach, but still ignored it.
Run backup
Note in log that data size was far too large (760GB) for filter to be in effect
[/li]
How you tried to resolve the problem; N/A
Screen-shots with the error (if any); Appended
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them): N/A
if the issue is a crash, program stops responding or freezes please see this topic: N/A
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat: FTP link appended. Note that program crashed when I aborted so the settings will not include the filter
Any other Additional Information (for example, any non-default settings used); Compression=Max; Filter =D:\Mike’s data!By Media type, program, etc\My Virtual Mach; Password=on, AES; Log=on, create.
[/list]
Other Backup & Security Software Installed; CIS, Unite, CPM
How you produced the problem; [li]Ran backup of large data directory (260MB)- Aborted it and checked log [/li]
How you tried to resolve the problem; N/A
Screen-shots with the error (if any); Appended
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them): N/A
if the issue is a crash, program stops responding or freezes please see this topic: N/A
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat: FTP link appended.
Any other Additional Information (for example, any non-default settings used); Compression=Max; Filter =D:\Mike’s data!By Media type, program, etc\My Virtual Mach; Password=on, AES; Log=on, create.[/ol]
Other Backup & Security Software Installed; CIS, Unite, CPM
How you produced the problem; [li]Ran backup of large data directory- When approx 5 minutes into backup and processing files. CBU main executable crashed
How you tried to resolve the problem; N/A
Screen-shots with the error (if any); Appended
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them): N/A
if the issue is a crash, program stops responding or freezes please see this topic: FTP link appended
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat: N/A
Any other Additional Information (for example, any non-default settings used); Compression=Max; Filter =on; Password=on, AES; Log=on, create.[/ol]
Link to file on FTP server:
ftp://82.69.43.252/CBU (3).DMP
Username and password. Please see Mods Product Preview Board, mod’s passwords topic.
Problem: Backup failed with code 177. After this error occurs, it happens on each backup until you reboot. Suggesting maybe file handles are staying open?
Other Backup & Security Software Installed; CIS, Unite, CPM
How you produced the problem; [li]Ran same backup but with skip open files as method [/li]
How you tried to resolve the problem; N/A
Screen-shots with the error (if any); Appended
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them): N/A
if the issue is a crash, program stops responding or freezes please see this topic: N/A
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat: FTP link appended.
Any other Additional Information (for example, any non-default settings used); Compression=High; Filter =on; Method= skip files; Password=on, AES; Log=on, create.[/ol]
I’ll stop testing and await feedback as I am experiencing lots of problems, and I guess I need feedback on whether the driver incompatibility, or the VSS error is causing some of them. If so maybe there is a problem with VSS or backup drivers on my machine, though other backup processes (Win7 backup, SQL server backup) work OK.
I note that the VSS errors are occurring at about the same time as I am testing CB, but that’s not conclusive of course.
RE VSS error. Just found that VSS service was not running though set to automatic. Had recently rebooted and had not stopped it, on rebooting again it started fine, so maybe some program, maybe CBU, had stopped it?
I’m not sure if I can send the .cbu log as my computer contains sensitive informations (the filename of the files that I tried to backup is sensitive too, the computer name is sensitive too)
I also had this issue with the previous stable version, drives are healthy
CB already has debug logging enabled, by default.
Or do you mean logging to file in Backup step 3?
CB doesn’t stop VSS service. CB needs it to perform backup of files that are locked.
We need the debug logs and dumps to analyze all the problems above.
I tried to use the mods username and password, but I get the error in the attached screenshot.
You can try to place them in CCloud and then PM me the download link after you share the files.
