Why did you uninstall CIS? Please help us improve by telling us why.

NDABBRU, this is not a help topic. The only purpose of this topic is to allow people to tell why they uninstalled CIS.

Sorry

No problem.

OK, first I have not completely uninstalled Comodo; but whereas I’ve been using the full CIS since sometime in version 6, I have run the repair/change/uninstall thing, had it remove the antivirus part, only leaving the firewall, and in that have turned off everything but the firewall (so no HIPS, containment, viruscope etc). So this is an uninstall of most of Comodo, which I guess counts for this thread.

As to why … I’ll start with why I have kept the Comodo firewall. I would actually prefer to have gone back to ZoneAlarm free, which I used from when I moved to Microsoft Windows back around 2002 (with AVG free as the antivirus back then), but unfortunately the reason I had to leave ZoneAlarm and ended up with CIS 6 still applies: a 3D-CGI application I use changed to using PostgreSQL for its content database management, and PostgreSQL simply won’t work when ZoneAlarm is present and running. This has been going on for more than 10 years, I gather, and both Zonealarm and PostgreSQL refuse to do anything about it, so no ZoneAlarm for me. And looking now at the alternatives for a free firewall, I see there are far fewer firewall applications to choose between than there were in the noughties (and many of them are basically just GUIs to the built in Windows firewall, and if I was happy with that I wouldn’t be looking for an alternative). Of the rest, Comodo Firewall appears to be rated consistently highly and as the number 2 after ZoneAlarm at 1. So, with ZA not an option for me, I ended up changing my Comodo install and configuration to Firewall only. For the rest, for the antivirus and HIPS and viruscope and containment …

I’m just so tired of it. I’m just so tired of how needy Comodo is, how much attention it keeps demanding, how many problems it produces.

I’m tired of how, virtually every day it blocks a couple of applications - applications I’ve been using for years in many cases, which are always trusted ones; and after I unblock them, after a few days of blocking others it blocks the ones I unblocked again. Round and round and round we go. Sometimes the blocked files are even parts of ITSELF, for heavens sake

I’m tired of how every day it will throw up a couple of ‘unrecognised’ files, which are not new, have been there for ages and are trusted (and a fair few are actually part of Windows); and when I tell it to look them up, it will immediately return them as trusted, so why the f*** couldn’t it look them up itself and save the notifying. And about every four or five days, instead of coming up with two ‘unrecognised’ files, it will instead come up with over 30 … and still find they are all trusted when I tell it to look them up, and mostly they are not newly on the laptop, and I remember them being found as unrecognised before and been dealt with before, and now only to show up a few weeks later again. And the few it doesn’t find are trusted on the lookup (usually those ‘NativeImage’ things) and it loudly wants me to submit them to Comodo, the submit to Comodo almost always stalls and fails at 99%.

I’m tired of the hassle every major and many minor CIS updates, that usually end up with days of uninstalling, re-installing, uninstalling, re-installing the previous version, re-updating, with no indication as to what the problem is, and that ■■■■ smug ‘diagnostic’ that has always said it cannot find anything wrong and never once come up with anything useful. The CIS 12 update, after the initial trouble after the update, even the System Restore wouldn’t put it back and I had to use Acronis True Image to restore the whole system disk to a full backup from the previous week To get Comodo to stop playing silly buggers.

I’m tired of things like Comodo fighting me all the way for two days when I was just trying to get Calibre Companion on my phone communicating with the Calibre server on my laptop, eventually only solved after I had gone back one version in Comodo and 5 versions in Calibre, then slowly re-did all the updates in both programs back to the then present versions, for reasons that remained mystifying.

I’m even tired of petty things like the way loading a previously saved Comodo configuration does not reset the theme, for every version of CIS I have used from CIS 6 to the current 12.

And I’m tired of using an AV that’s not even on many of the recommended lists, and is low on most of the rest, isn’t included by most of the security software testing and rating organizations and has a spotty record on the one that does.

I think I agree with a commonly expressed opinion in the reviews, that Comodo is a complex tool with many options and facilities for real techie types who not only can learn and use but want to learn and use software that needs a real roll up the sleeves and bury yourself in its innards on an ongoing basis attitude; and that’s the type of user it’s good for. Once upon a time I was that kind of person - but that ended when I became disabled with constant pain and meds that make it hard to think and focus. I think I picked Comodo and have persevered with it for so many years because it suited the person I used to be - but haven’t been since years before I started using it. And now I’m just too tired, and too tired of Comodo’s endless demands for attention to go on. I need something else, of good quality attested by straightforward evidence, that will just quietly get on with real time protection, monitoring everything coming in and application behaviour and doing scans at need without all Comodo’s drama.

So, that is why I have uninstalled what I can and disabled everything else to just leave me with the firewall, and installed and configured in about all of 10 minutes a different AV. And I’ve just had the first 24 hours in as long as I can remember with 0 blocked files and 0 unrecognised files in the Comodo window. Bliss.

I am breaking protocol here but I would like to thank you for your extensive description when writing is very hard because of disabilities. I feel your pain and a big devotion in writing this feedback; it is beyond admirable.

I uninstalled CIS on my Dad’s HP Laptop as is was extremely slow. Here are the sequence of events

  1. Uninstalled CIS using CIS Uninstaller
  2. Reboot
  3. Reinstalled CIS - still slow
  4. Did complete format and reinstall of Windows 10
  5. Reboot
  6. Reinstalled CIS - still slow
  7. Uninstalled CIS using CIS Uninstaller
  8. Reboot
  9. Set up Windows Security
  10. Now runs perfect and fast

Not sure what is going on but as long as Dad is happy then I am happy

I have to express a closeness to how DavidGB feels. I also don’t have the energy I once had for learning and troubleshooting. So far, I’ve uninstalled to reinstall for updates or to resolve an apparent bug. So far I am trying to “stick it out”, and see if I can make Comodo work for me without too much “neediness”. If not, I will also consider the Comodo firewall with another easier anti malware solution.

I uninstalled Comodo firewall, which has been on this and other machines for over a decade. The reason is the mess the latest upgrade caused. Never, in the 10 or 12 yrs I’ve used Comodo have I ever experienced such a ■■■■■■■ up upgrade. It completely trashed my machine and would have been a major disaster had I not done a file backup a couple of days before. As it was, I lost a day’s work.

Figuring it was bad download, I uninstalled, cleaned all evidence of Comodo out via Revo and manually, and downloaded once more only to have the same thing happen. That was the end. I uninstalled Comodo and moved on to another software, which works. Comodo is not the first software I have dumped. I give 2 chances, and if it screws up I will not use it again. The latest did not seem to be even Beta, more of an Alpha release and completely not ready for the public.

So, bye Comodo. It was mostly a good ride, but I am done.

I uninstalled but reinstalled afterwards. I have been using Comodo for some 18 years and still find it a very good Internet Security program.
I must say that I nearly changed to another program last week. All was caused by the latest version 12.1.0.6914.
I found a link to this in the first post thread about the most effective way to reinstall Comodo (Comodo Forum)
I later discovered in this forum that Comodo is aware that on some computers (My guess is with latest Windows 10 build) this build causes many problems. I think the link should be changed or there should at least be a serious warning about possible problems with the build.

What I do dislike about Comodo is that it tries to push Secure shopping and Comodo Dragon in a very sneaky way.
I sometimes read comments about Internet Security programs and this is one of the things that people find unacceptable.
I even had Secure shopping installed with a build update.
And when uninstalling CIS the secure shopping is not uninstalled.

I have Win 10, v1909 with latest updates. I’m now using Hard Configurator, a free software by Andy Ful, available on Github. It, along with ConfigureDefender and Firewall Hardening which are all included do the job. All that’s missing is Comodo’s sandbox, which I used a lot.

All I wanted was Comodo’s firewall, fixed and stable and hoping they finally fixed the old bug going back many versions that caused it to lose settings every so often. It isn’t worth my time or aggravation to try it again. The old saying rings true in this case, “Once burned twice cautious.”

@chuck58. Thank you for your reply but this topic is only to report for users why they uninstalled CIS.

Off topic. Loosing settings can be a pain but is easily mitigated by making a backup of the active configuration every now and then.

uninstall because of update failure on Win 7 Starter 32bit with CAV5.5.195786.1383 (offline).

trying to install latest CIS (both online & offline) but failed with error 4294967295.
(1st pop-up message report installer corrupted follow by 2nd pop-up message report error 4294967295 at very early stage, installer progress bar will continue running till 49% and stop there… )

perform uninstall with latest CIS uninstaller 3.0.0.41

reinstall latest CIS, error persist. doesn’t look like installer problem.

reinstall with old installer CAV5.5.195786.1383 (offline), installation went trough without error. just that it fail to update.

haven’t try clean reinstall win 7 starter yet, need to backup win original OEM activation 1st.

Reinstall the 6882 version, it is currently the latest stable version, waiting for the new version to be released in a few days.

You can find the 6882 version in the forum by a link to download it, unfortunately COMODO does not have repositories of old versions.

NDABBRU, this topic is only to report why people uninstalled CIS. It is not meant to be a help topic. Making it a help topic will derail it.

Ok…sorry! :wink: :-TU

Still sad to see that CIS/Firewall wont allow p2p… traffic goes out fine but wont come in… have tested beta version aswell and tested different settings what i have found from forums…

I loved this software for years but i need something that works in W10… Now i came back after months when i had same issue but changed softwares… Maybe someday i come back and test again if u have figured it out and i can come back to comodo family…

Just for information…

Can you please give examples which p2p applications don’t work (so only traffic out but not in) in Windows 10?
Thanks.

Airdc++ and i think Qbittorent had issue aswell… and what i read forums few months ago, there were more peoples who had this issue aswell…
works fine when i disable it… dosnt work when i enable it

Sounds to me like a configuration problem and not an issue with the firewall itself, I have no problem with qbittorrent receiving incoming connections.

Thanks for the feedback.

Because this thread isn’t meant to supply help or to solve issues I would advise you to create a thread in the help or bug section of this forum.
Maybe they have a solution for this problem, just give it a try.