Virtual Desktop is not working in Comodo CIS

just when needed => Virtual Desktop is not working anymore in Comodo CIS
anyone any idea why and what to do about this?

Just Spinning its wheel or what?

Ehhh? a bit joking?
or do you have some advice

Here is some advice, don’t request help in a release topic for a version that you are not even using, make your own topic in the help section.

just when needed => Virtual Desktop is not working in Comodo CIS

Does anyone have any idea why and what to do to solve this?

Until now, helping me always reset the virtual desktop!

Not here, nothing helps, just doesn’t work… the virtual desktop keeps loading for ever

That’s what I meant by just Spinning Wheel!

Have you tried through Control Panel > Uninstall > Repair . . . . . if that doesn’t work, I’d suggest a re-install

Thanks [@]Ploget, I will try that coming weekend when there is some time left.,
Kind regards

Hi [@] EricJH
I did as you requested. after every install I did a complete uninstall with the Comodo Uninstaller.
Finally I was back to CIS v11.0.0.6744, and quite early after an extra virusdata update there came the “there is an upgrade” automaticly… this one updated to CIS v12.0.0.6818
Still the VIRTUAL desktop and the run-virtual-command for an executable do NOT WORK.
the Werfault.exe and the igfxCUIServe giving faults in the HIPSevents…

Getting a bit tired trying this incompleted software.
Your socalled professional helpdesk is on holiday perminently, so it seems. They never borther to anser.

This weekend I will try to find a replacement that works , this is very unsatisfactory.

Hi biteater,

Thank you for reporting.
Kindly use the Uninstaller Tool for cleaning of your PC and Re-install the latest v12.2.0.6938 Beta 1 version and check. If it persist’s in the same condition in the sense don’t hesitate to ping us.

Thanks in advance!


Are you keeping me in this endles loop of installing quiestionable beta’s ?

At least you can give me the offlineinstaller

Hi biteater,

As a workaround could you please recheck this issue by adding Werfault.exe to Windows System Applications file group. Refer enclosed image.

Biteater you may also want to check for anything that could be conflicting with it like another security app.

Because you ask so nicely:

I downloaded the offline installer. I just have to look for the link again. Or I upload it so you can download it.

Oh, forgotten, is the x64-version.

[at]megaherz posted two download links:

[@]Metheni thank you: I added Werfault.exe to Windows System Applications file group ==>> no results. Virtual Desktop gives the popup and keeps-on-loading.

this msi doen’t install, it needs a proper installer

I have cleaned up the release topic of CIS 6814 and moved and merged all posts with this topic. This does however result in double posts in this topic and it may seem a bit erratic.

Thank you ErichJH, no problem with that.
Finally I ended here with CIS v12.1.0.6914 (coming from bottom up CIS v10);
Killswitch & CleaningEssential will not install, the installation files are not there,
The “virtual desktop” and the command “run-virtual” do not work
, the virtual desktop gives a pop-up and hangs; that can be cleared by “reset the container”

Ergo, this v12.1.0.6914 is very crippled too, and is not even a beta version, regardless all the so called hurrays from various people.
At this time I do not have real testing malware; so it is not to say if this product will work effectively in some way anyway.

I do appreciate direct messages to communicate,
regards Biteater