Good Day,
Please help…
Problem: BSOD after CHKDSK C: /F runs & it reboots
OS: Win XP Prof SP2 (fully patched to & inc Jan08)
Comodo Firewall Pro 3.0.16.295 (& 3.0.18.309)
- Network Defense: Custom Policy Mode
- Proactive Defense/Defense+: Clean PC Mode
Btw, this is the first time I have tried to run Chkdsk C: /F since installed Comodo Pro 3.0.x
I was using Comodo Firewall Pro 3.0.16.295…,
I then scheduled a CHKDSK C: /F (Boot partition) at next reboot.
CHKDSK works fine, & then it reboots computer…,
…& then I get a BSOD…
The BSOD’s details are:
----------------------------------- Start quote ---------------------------------
SESSION5_INITIALIZATION_FAILED
STOP 0x00000071 {0x0000000, 0x00000000, 0x0000000, 0x00000000}
----------------------------------- End Quote -----------------------------------
On rebooting, the startup menu allowing Safe Mode shows.
But Safe Mode doesn’t work, after a while, it stalls, then just reboots the computer with same BSOD…
Starting Windows with last known good configuration works OK…
If I do a CHKDSK again on the boot drive, the BSOD occurs again…
I then turned Defense+ OFF, then rebooted, & then run CHKDSK C: /F and got the same BSOD again…
I then uninstalled Comodo Firewall Pro 3.0.16.295…,
…& after uninstallation Chkdsk C: /F ran correctly on reboot without causing a BSOD on reboot…
So there was NO problem after Comodo was removed/uninstalled…
I then installed Comodo Firewall Pro 3.0.18.309…
…and the identical BSOD occurred when tried to run CHKDSK C: /F…
…with exactly the same message & behaviour…
Btw, even the Recovery Console fails when try to use it…
This is a Very Important problem as I cant fix the disk errors on Lu C (system partition),
Please help,
Thank You Very much,
Roberta