I have a desktop computer on which I had installed Windows 11 Pro 24H2. I also had Comodo Internet Security 2025 version 12.3.4.8162 installed. Everything was going well, Windows was running excellent, and the CIS antivirus was also working very well. But suddenly, I decided to use the CCE COMODO CLEANING ESSENTIALS tool. The tool updated itself, and when it started scanning the entire computer, it suddenly informed me that I had to restart the computer, so I did. SURPRISELY, when I started the computer, a blue screen appeared informing me that Windows was trying to repair the computer and couldn’t. I tried advanced settings and couldn’t repair the computer using any of the options. FINAL SOLUTION: FORMAT to recover the operating system. I DON’T KNOW IF IT’S A COMPATIBILITY ISSUE WITH THE CCE TOOL.
This is the first time this has happened to me with this version of WINDOWS 11.
After what happened, I installed Windows 10 Pro and Comodo Internet Security because it’s the only one I trust. But I’m afraid to use the CCE tool for fear of a conflict with the operating system.
Any comments from the Comodo team?
Thanks.
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Greetings. I have the same thing going on in Windows 10.
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