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Please submit all applications you would like to see trusted here. Whenever possible provide links to the application/software. This will provide much faster results.
Submit Entire Program For Whitelisting
Please include:
The name of the application/software
A download link to the application/software (assuming you know that it’s not potentially dangerous)
Submit Individual Files For Whitelisting
Include the name of the application/software (if possible)
Also upload the file to either Comodo Valkyrie , or VirusTotal and post a link to the results in your post
Vendor List Sign Up
If you are a company, or vendor, please fill out the form below to have your own software trusted:
Comodo Internet Security - Trusted Vendor List Sign Up
Whitelisting NOTE!
The whitelisting department has encountered lately alot of requests for files which have been already whitelisted. There are 4 main ways to check if a file is safe in our database:
Live status: when running the file or after O.S boots (startup cases)
On demand status: Main CIS interface/advanced tasks/open advanced settings/security settings/file rating/add/files/lookup
On demand status: Main CIS interface/ scan/ rating scan
On demand status: Main CIS interface/ advanced tasks/watch activity /autorun analyzer (killswitch menu)
If a file fails to be seen as safe on 1st and/or 2nd case, then it should be considered as not whitelisted and you can send it to the whitelisting department for analysis. However, if on the live status and filelookup ( 1. & 2.) the file was seen as whitelisted and was not sanboxed (program runs without any interruptions from CIS), then for the 3rd and 4th case if the same file fails to be listed as safe , please create tickets on bug sections and do not submit also a whitelisting request.
Sorry for the inconvinience and thank you for your understanding.
Thanks.
P.S. Comodo Instant Malware Analysis (CIMA) is no longer active and can no longer be used to submit files to Comodo
Hi EricJH,
This request has been processed.
Thanks,
Metheni R
ReeceN
March 1, 2019, 4:28pm
4
Name: Adrenalin 2019 Edition 19.2.3 Optional [Windows 10 - 64-Bit Edition]
Type: Graphics Drivers
Download: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-590
Hi ReeceN,
Thank you for reporting, we are processing your request.
Thanks,
Metheni R
Hi TheUndertaker,
We are processing your request.
Thanks,
Jothi S
Hi TheUndertaker,
Your request has been processed.
Thanks,
Jothi S
Hi ReeceN,
Your request has been processed.
Thanks,
Jothi S
ReeceN
March 5, 2019, 2:43pm
11
Not all files in the installer where marked as trusted.
WVR64.msi (SHA-1 Hash: F9E4B3E856D09128836DD9ADE806A027AF952FB4)
Was missed and received a containment prompt.
Note: This happens when checking the option to install Relive at the end of the installation procedure.
[Edit] Can you also please make sure that the uninstaller (as is included in the installer) is also checked. So I don’t run into any issues uninstalling.
Thanks!
Hi ReeceN,
Could you please check if “Trust files installed by trusted installer” option is enabled. Refer enclosed image.
ReeceN
March 6, 2019, 5:54pm
13
I always uncheck that option to prevent some Man-In-The-Middle attacks.
For example if the installer is an online installer.
Name: winmerge
Download: WinMerge - Browse /beta/2.16.1 at SourceForge.net
Using the 64bit version. After installation, two files are always flagged as unrecognised.
C:\Program Files\WinMerge\WinMergeU.exe
C:\Program Files\WinMerge\ShellExtensionX64.dll
I have submitted them for analysis but they always remain as unrecognised. Hence submitting the application here. Please do the needful.
Name: winmerge
Download: WinMerge - Browse /beta/2.16.1 at SourceForge.net
Using the 64bit version. After installation, two files are always flagged as unrecognised.
C:\Program Files\WinMerge\WinMergeU.exe
C:\Program Files\WinMerge\ShellExtensionX64.dll
I have submitted them for analysis but they always remain as unrecognised. Hence submitting the application here. Please do the needful.
Hi reddy.shyam,
We are processing your request.
Thanks,
Metheni R
Name: winmerge
Download: https://sourceforge.net/projects/winmerge/files/beta/2.16.1/
Using the 64bit version. After installation, two files are always flagged as unrecognised.
C:\Program Files\WinMerge\WinMergeU.exe
C:\Program Files\WinMerge\ShellExtensionX64.dll
I have submitted them for analysis but they always remain as unrecognised. Hence submitting the application here. Please do the needful.
Hi reddy.shyam,
Your request has been processed.
Thanks,
Metheni R
GOA
April 1, 2019, 8:37pm
17
Hi GOA,
We are processing your request.
Thanks,
Metheni R
GOA
April 5, 2019, 8:18pm
19
Hello,
Kitty is always in Sandbox
kdbsync.exe
SHA 256: 74d1336a0a2789e333a09ec2e4093456773d855dc959dc5a7d61f68152330db3
This file is part of the graphics card software.
Please, add it to the white list.