A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?:
Yes, I can outline the steps below.
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1: Open CIS10 and enter Shopping Mode.
2: If you try to scroll on any page, the Remote Connection alert will always pop up.
One or two sentences explaining what actually happened:
Tested this with new update of CIS 10.0.0.6092. When I enter Secure Shopping Mode and I go to any website, as soon as I scroll
the page, the Remote Connection Alert pops up and interrupts the browsing. It doesn’t matter what page i am in and how much I scroll
or the direction… as soon as I scroll, it is there popping up every time.
One or two sentences explaining what you expected to happen:
The remote connection alert must not pop up at every millimeter of scrolling a web page since i am
sure it is a very common action
If a software compatibility problem have you tried the advice to make programs work with CIS?:
N/A
Any software except CIS/OS involved? If so - name, & exact version:
No.
Any other information, eg your guess at the cause, how you tried to fix it etc:
I don’t know how to fix it. so far haven’t found any workarounds. Even after I check to remember
settings when i open secure shopping and browser is displayed there (to prevent further alerts),
the remote connection alert still pops up and interrupts the session.
EDIT: i have found a workaround. Don’t use the mouse wheel and drag the slider in the browser manually with the
mouse (while holding the left button)
B. YOUR SETUP
Exact CIS version & configuration:
10.0.0.6092 and Slightly Tweaked Internet Security configuration
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
AV,FW,AutoSandbox,Viruscope,WebsiteFiltering,SecureShopping
Have you made any other changes to the default config? (egs here.):
No security-related changes, only cosmetic ones.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
Clean installed CIS 10
[b]if so, have you tried a a a clean reinstall - if not please do?[/b]:
OK... ?
[b]Have you imported a config from a previous version of CIS[/b]:
No
[b]if so, have you tried a standard config - if not please do[/b]:
N/A
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Win10 64bit 10.0.14393, UAC at Default (Apps notify only), admin account, real machine
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a=Cybereason RansomFree b=N/A
