COMODO, please read the posts in this forum relating to computers that will no longer boot (blank screen with blinking cursor in top left screen). This is happening upon install or uninstall of CTM.
You are destroying computers and many, many users are losing irreplaceable data.
I tried CTM however after a huge problem in the MBR and not able to boot my system I decided to uninstall this program… Thankfully I had Acronis image saved to an external and was able to boot from an Acronis boot disk… At one time I had Acronis in my MBR and that was also a huge mistake… I have decided that I will no longer install any program that does not give you the option not to run in the MBR…
While using CTM I felt it was an okay program and I do like the way the programmers are trying to resolve the issues we all have… Until CTM gives the option to create a bootable disk and not install CTM in the MBR I will continue to use Acronis and Macrium Reflect keeping the images on a external hard drive…
I would like to offer my open apologies to Masterblaster, and indeed anyone involved in a similar situation.
Also to whomever may look at these moderation’s that have occurred.
ie. sadly the following turn of events has transpired.
title edit (explained by PM, between OP and another mod)
redirection of peoples energies - the Bug Report board is used and seen as a tool for development.
please imagine yourself at work trying hard to deal with a tool that’s lit up all day with new posts about how, I agree or disagree, and why the app is or isn’t poo.
All within the realm of this Feedback Comments area. I’m sure they read here too.
merging - after the fact to the above, a second thread also opinion based, and involving the same people.
also in the wrong forum area Bug Reports.
What to do? move it to Comments? but that would sort of be double posting on the OP’s behalf.
Same players, same issues, cross referenced back and forth… oh my?
So what we have here is a quick and dirty merge.
Moving and merging happens often, people seldom seem to notice or care unless it concerns unhappy people.
So if you would take this as stifling or censorship beyond the norm, my apologies for appearances.
And the choppiness till here.
The Forums are still completely open to all of these people and their opinions.
Provided they are within the Forum Terms and Conditions & are apropos for the area in which they are placed.
With that, I’ll leave you guys… unless I can figure out what is causing these problems that is
After booting up,Comodo time machine created such a large snapshots (dunno why) compared to previous snapshots,on my 160gb main drive,that I was getting write errors on windows due to low disk space.I deleted one snapshot in Comodo time machine to free up space but as I only had the last snapshot and the baseline,neither of which I could delete,I was stuck in no mans land.Comodo haven’t shared the whereabouts of saved snapshots so my PC was in effect hijacked by the program.
Only thing for it was to reset the baseline.Which as you can guess didn’t have enough space to complete but none the less it partly restored my system to God only knows where.Half way between the baseline and last saved snapshot I suspect.
And wouldn’t ya know it.Although Comodo time machine is present in my start menu when I try to start it I get a Critical error message:A critical subsystem required for the proper functioning of the product is not active message.A further kick in the nuts to add to everything else.
A silly conclusion maybe but ‘Maybe if all snapshots were deletable this wouldn’t happen’.Or delete old snapshots before resetting the baseline.If Comodo time machine hasn’t the space to do a full baseline reset Maybe It shouldn’t even try full stop.
Now you all know why you have to pay so much for rollback rx
It would be VERY help full if you could post what applications you think you had installed on your PC when it got killed, I know there are some apps out there that tries to write to the MBR as it is seen as a “safe” way and space to write to as it is a place usually not written to. I think Apple products writes to this and maybe some Adobe apps as well. Usually this MBR or maybe Sector 0 of the HDD is not very big and if you write to it you could mess up the whole PC… I know TrueCrypt had similar problems but luckily got that fixed very quickly, TrueCrypt needed to write to this Sector 0 / MBR inorder to load before the OS (whole HDD encryption), So to help the Comodo guys it will be cool if you could post:
What OS you had,
What Service pack you had for the OS,
A list of software you had.
What was the exact steps you took untill it killed over…
AND you could use a Linux CD like Ubuntu to boot up to get your data off before you reformat and there are also some Linux tools that can fix MBR, not sure if they can fix Sector 0 though
Yes your posts did gave me a fright but still I tried it on 1 PC and all looked ok, it was a clean XP Pro SP2 PC but still it worked…
I’m afraid none of these nor any other program except CTM can manage and show what really is going on on a disk. Windows is absolutely Unaware of the snapshots and any program based on the data given by windows (or MFT) is useless. Besides, the first app is Not free - would you mind to warn about that.
I had the same thing. Black screen with a blinking cursor in the upper left screen. I lost everything. I PM’ed tech support several times. They responded with the exact message posted above yours. I have been criticized by both forum posters and CTM rep’s about my negative attitude about this. My biggest problem is they know they have a product that destroys disk drives and they leave the download up. No excuse for that.
Sorry but your Master Boot Record (MBR) is hosed and you will not be able to fix it.
Yeah, I agree with Masterblaster. The people at Comodo knew they have an uninstall problem with CTM, and yet went on to have it downloaded by interested users. They should have fixed it first and posted it for download.
Agreed, they should have moved removed it from the public until the problem could be solved. Either that or posted in VERY BOLD letters that there is a good possibility that uninstalling it can destroy your MBR.
I totally agree. You have post after post of this product completely screwing up peoples computers and you leave this up for download? BAD FORM >:(. I had my own problems with CTM and I find out that they’re throwing it into CIS, the flagship product. I get so sick of other people bashing Comodo on other forums but things like this make it hard to defend… :-TD