no right click scan

Hi there,
when i attempt to scan files,folders etc using right click/scan with comodo antivirus nothing happens ???
CIS seems to be functioning fine in all other aspects
any help much appreciated
MW

Hi mw74,

Your saying nothing shows up? or nothing get’s scanned?

Can you go to C:\Program Files\COMODO\COMODO Internet Security and double-click on cavscan.exe
No select the folder your trying to scan and see if that works?

[quote][Hi mw74,

Your saying nothing shows up? or nothing get’s scanned?

Can you go to C:\Program Files\COMODO\COMODO Internet Security and double-click on cavscan.exe
No select the folder your trying to scan and see if that works?/quote]

Hi Ronny cant see that file screen shot attached,

[attachment deleted by admin]

try running the diagnostic tool under the more tab.

it looks like something went wrong with your installation

Apologies failed to type response :o
Hi Ronny cant find that file above is screen shot of C:\Program Files\COMODO\COMODO Internet Security
Thanx MW

try running the diagnostic tool under the more tab.

it looks like something went wrong with your installation

Ok will do

try running the diagnostic tool under the more tab.

it looks like something went wrong with your installation

hmm ok diagnostics isn’t opening either…fresh install???

it seems like that would be best.

i would recommend running this tool after the built in uninstaller. run it after you reboot for the initial uninstall

i would recommend running this tool after the built in uninstaller. run it after you reboot for the initial uninstall

Hi wasgij6
Ok \thanx for your time will go ahead now :stuck_out_tongue:

no problem let me know if it fixes the problem

:-TU will do

it seems like that would be best.

i would recommend running this tool after the built in uninstaller. run it after you reboot for the initial uninstall

just a thought…is it possible to export my CIS settings across installs?
MW

yea that should work fine
do you know how to do so?

do you know how to do so?

thanx and no although its to late now lol
i can reset everything after it would be good to know for future tho plz
MW

just for future reference its under the more tab → manage configurations then select the one that says acitve and click export and name it whatever you want. the after the fresh install go to the same window and click import and import the .cfgx file you just exported

just for future reference its under the more tab -> manage configurations then select the one that says acitve and click export and name it whatever you want. the after the fresh install go to the same window and click import and import the .cfgx file you just exported

Thanx for above…
seem to have a more pressing issue now tho…

[attachment deleted by admin]

I had disabled all other real time protection (webroot MBAM) when this happened ???

i think this is a windows installer error not a cis error

This issue has been discussed before Here. I have never encountered this error personally so i dont know how to fix it. Maybe someone else knows

after you uninstalled cis did you reboot?

after you uninstalled cis did you reboot?

yes also ran ccleaner and the CIS uninstaller zip have repeated this process will try again with a fresh download ???