Man, I feel like I got in way over my head going with Comodo Firewall Pro. I’m a grandpa and not an expert with computers. I am willing to learn, but I’m going to need some very helpful and patient folks in this forum to help.
Here’s my story and where I’m at with CFP. I bought a home pc about two years ago: Lenovo desktop running Windows XP Pro SP2. Currently I have Eset Nod32, Spybot, and SUPERantispyware (the last two are freeware) protecting my system. A month ago grandma (my wife of 33 years) visited a website about how to play some game she downloaded and the bottom line is our pc got infected with some nasty malware. Major Geeks was wonderful helping us clean our pc. At that time, we only had Nod32 installed. During the disinfecting process, we loaded Spybot and SUPERantispyware.
I’ve been reading about the importance of also having a good firewall (up to now I’ve only been using Windows firewall), and Comodo Firewall Pro was the product everyone seemed to highly regard, so I downloaded it two days ago.
If you are a person who is moderately or highly familiar with the workings of a computer, I suspect you can adapt fairly quickly to the Comodo product. But, to be honest, for someone like me with who is probably somewhere between a novice and intermediary, the CFP is very confusing. I spent time the last two days reading different threads in this forum…including the tutorials, faq’s, and lots of other postings…to try to educate myself, but much of the terminology is way over my head. The more I read, the more confused I get. I’m wondering if I made a poor decision…not because CFP is a poor performer, but rather because it may be too difficult of a product for a computer novice/intermediary to learn.
Here are some initial questions. Please feel free to be honest.
1) Based on my skill level, do you think I should uninstall CFP and possibly pursue an alternate product that may not be the “superman” of firewalls, but still reasonably effective and simper to understand?
- My CFP firewall security setting is “Train with Safe Mode” and the D+ level is “Clean PC Mode”. Thankfully, I’m not seeing as many pop-ups and alerts as I did the first day or so. But I do keep getting the a Firewall Alert (orange color banner) that says the following and I don’t know how to respond:
[i]"System is trying to receive a connection from the internet. What would you like to do?
Remote: 192.168.200.249 - TCP
Port: nbsess (139)
System is a safe application. However, you are about to receive a connection from another computer. If you are not sure about what to do, you should block this request."[/i]
I read that if I clicked on the application showing up (System) that a pop-up would show more detail about it. But, I tried that and nothing appeared. So, the bottom line is I’ve either been blocking this request or not doing anything…in which case the message disappears after couple of minutes.
Does anyone have a clue what this Firewall Alert means?
3) If I don’t respond to a Firewall Alert message or D+ Alert message, then what action occurs when the messages disappear after a couple of minutes? Does CFP interpret no response from me as a “Block this request” response…or does CFP “Allow this request” if I don’t respond?
4) I’ve got 82 files in My Pending files. Reading the instructions, I’m supposed to take specific actions on them (Add, Remove, Purge, etc.) but I have absolutely no clue what they are and what they do. Are they safe? I have no idea. Suggestions?
I apologize for the lengthy post and for sounding like an ignoramus. To be honest, the above 4 questions are just the tip of the iceberg, but I figured I had to start somewhere. I welcome your thoughts, opinions, and guidance.