Hello again,
There is also something that would also be nice to correct in CIS Pro.
This is the license activation system.
On the same PC, sometimes it works, sometimes it doesn’t work.
And each time, you have to wait days for the “Subscriptions Service” to sort out the situation.
Why not use another way of doing things, as the competition can do?
I upgraded from Windows 10 to 11 to be able to test Comodo CIS: impossible to activate the license! (It worked flawlessly under Windows 10)
I am restoring my PC from a backup: unable to activate the license.
Sometimes I even change the config in CIS: it’s impossible to activate the license.
Why not take the digital fingerprint of the PC?
or see on online management that only one PC is connected to this license?
I have the right to three licenses, only one PC tries to take advantage of it, but it doesn’t work!
Please try to see, for example, what Adlice is doing with its licensing system for RogueKiller. It works perfectly!
If we have installed one license too many, we will manage it on the console, we delete the old PC and everything is in order again.
It takes 5 minutes!
I think you also rely on the IP address to validate the licenses, because once I was asked for it to reactivate my license
And then, there are many countries where Internet Providers do not give a fixed IP address.
This manual license validation technique dates from a time when VPNs did not exist. Furthermore, what should we do with the laptops of people who travel a lot and whose IP address is constantly changing?
The Comodo “subscriptions” team (in my opinion “the person”) should not be fired. She is to be promoted for having lasted so long with such boring work!
Likewise, after a System upgrade, the files being the same, except those brought by the system update, is it really worth letting CIS scan all the hard drives again for hours, while it already done it during license validation under Windows 10?
Why do you need to reactivate the license during a system upgrade?
Why not take the SHA256 fingerprint of the files to avoid a long and restrictive re-scan?
I really hope that with this new 2024 version, which looks very good and will be, you will have so many sales that it will be impossible to manage licenses by hand as you still do!
Best wishes and thank you in advance for thinking about it…