1. Your Operating System (32 or 64 bit) and Service Pack revision (Instructions for XP and Vista/Win7)
XP SP3 Nlite 3. Step by step description to reproduce the issue
After installing, you get such a corrupted box probably saying you should restart. it only gives an : OK box and when you click it your pc restarts…
1.Windows XP Media Center 32bit SP3 & Windows Vista Home Edition 64Bit SP2
2.CIS (Full suite, on both machines)
3.CTM will not install on both systems I get this message “An unsupproted disk is detected” "COMODO Time Machine BETA supports only IDE/SATA/SCSI disks.
7.Both systems have SCSI disks. (Pre Beta worked fine on XP system)
Thanks for so detailed hardware information. I saw you have a removable disk. Could you please eject it firstly, then try again? If the warning dialog is still here. Please let me know. We will try to reproduce it and fix it.
Win7 Ultimate RTM x64
Tried to install the msi program
CTM installer reported it can’t install unless run as Admin.
I am logged in as Admin.
MSI programs do not have the ability to be manually elevated to Admin level.
Could you please give more detail about your computer? Numbers of HDD, HDD tyte (IDE, SATA, ATA), installed software? OS you use. What does it means “does not work”, Does not install or does not start, or crash?
IDE master: Vista SP2 disk with 4 partitions. WD 2500 JB. Bootloader
IDE slave: XP SP3 disk with 4 partitions[. WD 2500 JB
SATA: Win 7 with five partitions. WD 6400 AAKS
IDE master: Plextor PX 760 A (DVD RW)
IDE slave: Plextor PX 116 (DVD ROM)
Your Operating System (32 or 64 bit) and Service Pack revision (Instructions for XP and Vista/Win7). The problem is happening both Vista SP 2 and 7 RTM (did not check with XP)
Other and Utility Software Installed: Perfect Disk 10, Smart Defrag, Easus Partition manager, Easy BCD 2.0 beta, CP burner XP, Burn Aware, SiSoft Sandra Lite 2009 SP4, Speedfan 4.39.
Step by step description to reproduce the issue. Run the installer on both Vista and Win 7 and it will tell “An unsupported disk is detected. Comodo Time Machine beta supports only IDE/SATA/SCSI disks.”.
How you tried to resolve the problem. Fixed a multi boot error with the Win 7 disk. It would not boot without the bootloader. It now boots both with and without the bootloader.
Upload Memory Dumps on crash if you encounter any. N/a
Attach screenshots to your posts to clarify the issue further
Any other information you think that might be useful. When I installl CMT on my Vista disk and the Win 7 disk is not present there is no problem. When the Win 7 disk is present the problem occurs. On the Win 7disk the problem is there of course.
When needed I can send an analysis report by SIW by PM. SiSoft Sandra gets stuck when making the report.