COMODO System-Cleaner 3.1 build 14 BETA BUG REPORTS

Beta Corner - CSU
1

Please post all bug reports & BSOD’s here.

Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • All log files of CSC, if you had logs enabled;
  • Any other Additional Information;
2

I have 2 screens with errors can any one help me

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3

Hello,

Did you had an older version of CSC installed? Also, can you translate please the error message in English?

4

uninstalled stable version, rebooted

installed beta version, rebooted fine. Hibernated computer ( windows 7 32 bit, CIS 5.3 running)

booted up from hibernate, BSOD.

Rebooted BSOD again.

Uninstalled from safe mode all is fine now, dump attached.

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5

Yes I had the 2.2 Build 5 installed Here is the english translation I hope its correctly translated into english for understand you

C: \ Program Files \ COMODO \ COMODO System Cleaner \ CSC.exe could not be found. Make sure that you have typed the name correctly and try again.

6
  • Your Operating System Win7 sp1 64bit
  • Security Software Installed CIS 5.3
  • How you produced the problem “Remove Schedule task” Invalid (see picture)
  • How you tried to resolve the problem try many times
  • Screen-shots with the error (if any) below picture

Step 1-4 belowed picture

problem solved: after reboot CSC a few times

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7

  • Your Operating System (and whether it’s 32bit/64bit); Windows 7 SP1 x64

  • Security Software Installed; CIS only

  • How you produced the problem; Installed, rebooted, tried to run program

  • How you tried to resolve the problem; Run repair option

  • Screen-shots with the error (if any);

  • Post Memory Dumps on crash if you encounter any;

  • All log files of CSC, if you had logs enabled;

  • Any other Additional Information; Installed. All seemed ok. Rebooted. program did its ‘first time scan’ ok. Ran program. Nothing. Windows popped up an icon in tray which stated (upon opening) it was sending an error report for this program. Ran Repair option. Repair could not open a (CSC) .dll file to make repairs.
    uninstalled program and rebooted.

8
  • Your Operating System (and whether it’s 32bit/64bit); win 7 pro 32
  • Security Software Installed; comodo firewall
  • How you produced the problem; try to shred the items in the recycle bin
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any); the gui for confirmation screen is messed up
  • Post Memory Dumps on crash if you encounter any;
  • All log files of CSC, if you had logs enabled;
  • Any other Additional Information;

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9

And what is

10

About screen word BETA is cut-off.

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11

Cleaner_validator is missing Description and Company labels.

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12

Horizontal separator overlaps with the bottom from the tickbox.

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13

Why is there so much whitespace if you open a sub-tree?
I’d expect it to show only whitespace for existing entries and then show the next submenu, in this case “Last visited locations”.

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14

Windows XP SP3, Clean install on VM.

Found 0 Selected 0 ??

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15

Double-click on the separator does not scale out to the longest entry present in the list.
I’d expect this to scale-out to show all if you double-click on the Path separator.

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16

Why are the language files mixed upper and lower-case?

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17

Thanks for the bug reports. We’ll address all this issues until the next release.

18

And what is with my Post on the first page is it a bug or not
Do you need something, please give me short answer

19

That is a setup bug. It will be fixed at the next release.

20

The upper or lower case name don’t make any difference in Windows. Still, we’ll make them all the same in the next version.