COMODO System-Cleaner 3.1 build 14 BETA BUG REPORTS

Beta Corner - CSU
21

I know, but I like uniformity/standardization ;D

22
  • Your Operating System (and whether it’s 32bit/64bit); Windows XP Professional SP3 32 bit
  • Security Software Installed; F-Secure
  • How you produced the problem; Rebooted the computer after installation
  • How you tried to resolve the problem; Repair, reinstallation and registery cleaning

After I rebooted my computer after installation my windows started to report that some dll-files where not genuine win32 images. When I tried to start programs Windows reported that where was not enough with resources. I was forced to uninstall the CSC and the computer worked again. I installed the previous version and it worked to.

23

Recycle bin does not get emptied when privacy cleaner is run.

  • Your Operating System (and whether it’s 32bit/64bit);- Windows 7 64bit home premium
  • Security Software Installed;- CIS 5.3…1237 and Spywareblaster
  • How you produced the problem;- Ran Privacy cleaner - aggressive profile
  • How you tried to resolve the problem;- added to custom filter list
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • All log files of CSC, if you had logs enabled;
  • Any other Additional Information;

on a side note the autoruns window does not populate. see attached.

clemo

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24

Thank you very much for your info
Can you check this is the same Bug

COMODO System-Cleaner 3.0 build 53

https://forums.comodo.com/news-announcements-feedback-csc/comodo-systemcleaner-30-build-53-bug-reports-t66121.0.html

Do you need information or things from me for the problem give me a short answer

25

I installed the beta rebooted end the program woulden’t start up and I got an error message from windows , when I try to uninstall , the program crashed and woulden’t let me uninstall it!!!

  • Your Operating System (and whether it’s 32bit/64bit); Windows 7 Home Premium 64 bit

  • Security Software Installed; Comodo Internet Security Premium 5.3

  • How you tried to resolve the problem ; Tried the repair function , but it woulden’t let me

  • Screen-shots with the error (if any); See attachments

  • Post Memory Dumps on crash if you encounter any ;

  • All log files of CSC, if you had logs enabled;

  • Any other Additional Information;
    It

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26

Sorry Guys , I forgot to attach the screenshot of the startup error windows gave when I tried to open the csc 3.1 gui , so…here it is:

Greetz , barry

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Repair Function Bug attachement:

greetz , barry

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  • Your Operating System (and whether it’s 32bit/64bit); win 7 pro 32 bit
  • Security Software Installed; comodo firewall
  • How you produced the problem; clean system with csc and scheduled a reg defrag restarted. opened csc and it asked if i wanted to defrag again? before and after registry fragmentation is 17%. scheduled a boot defrag again and same thing still 17% and ask if i want to schedule a defrag
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any); main gui
  • Post Memory Dumps on crash if you encounter any;
  • All log files of CSC, if you had logs enabled;
  • Any other Additional Information;

[attachment deleted by admin]

29

Can you tell us that kind of error message did you get from Windwos?

Thanks!

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When you rebooted did the defragmentation process started?

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the first time it did the defrag process
the second time it did not. it was just a regular boot

32

Can you please tell me how you are logged on to the system?

This could happen if you have a standard or non admin account and CSC elevates to Admin by UAC then it will only clean out the recycle-bin for the admin account not for the currently logged on user…

33

Hi

Same problem as below (i.e not enough resources). Graphics messed up or missing and unable to run any software in this state. Definately caused by CSC as when removed, problem goes away. Tried installing CSC again (clean install) and problem re-appears :(. Problem seems to occur soon after logon (maybe some kind of memory leak). Managed to uninstall CSC again (you’ve got be quick otherwise your guessing the actions of the buttons ;D ).

:slight_smile:

  • Your Operating System (and whether it’s 32bit/64bit); XP Pro SP3 32-Bit (tablet edition)
  • Security Software Installed; CIS 5.3.x (latest version)
  • How you produced the problem; Occurs soon after logon
  • How you tried to resolve the problem; Had to uninstall CSC
  • Screen-shots with the error (if any); Not enough time as system becomes unresponsive
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files of CSC, if you had logs enabled; n/a
  • Any other Additional Information; n/a
34

I’m logged in as Administrator.

35

Windows XP SP3, x32 Professional.

After uninstall the Task “Comodo Updater” stays behind, please remove the scheduled task also on uninstall.

36

Windows XP SP3, x32, Professional

Registry traces after uninstall.

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  • Your Operating System (and whether it’s 32bit/64bit); XP SP2 64 bit
    DEP completely disabled,administrator account.

  • Security Software Installed; CIS 5.3.181415.1237 AV database version 7937,
    Malwarebytes 1.50.1.1100 free version.

  • How you produced the problem;

  • How you tried to resolve the problem; Terminated Cleaner_Validator.exe with task manager,
    restarted the computer and uninstalled CSC 3.1.182531.14 beta.

  • Screen-shots with the error (if any); n/a

  • Post Memory Dumps on crash if you encounter any; n/a

  • All log files of CSC, if you had logs enabled; n/a

  • Any other Additional Information;
    AMD Phenom II X4 940 4 GB of RAM, 1 GB of virtual memory(custom size:initial and maximum).
    Played a video game for a couple of hours after installing CSC and computer started to
    slow down drastically.Exiting the game took about 1 to 2 minutes.
    Small window appeared with the message “virtual memory too low”.
    HDD was working constantly.
    Whole of the 4 GB RAM was fully used and HDD was still working.
    Terminated Cleaner_Validator.exe with task manager,HDD was busy for about 1 to 2 minutes.
    Computer resumed normal operation after restarting and after that i uninstalled CSC.

38

at Razvan , I got the following message… Comodo system cleaner doesen´t work anymore , windows is going to search for a solution.

the second message whas… Do you want to send more information about the problem more details about the problem can help Microsoft by finding a solution…

greets barry

39

Hi Translation is not ready I have the german Version of CSC 3.1

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40

That’s expected, as the translation templates for CSC 3.1 are not released yet.
AFAIK they are scheduled to be included in the next Beta.