Running W7HP x64 and only Comodo Internet Security. Don’t know if this is a bug per se but have noticed that CPM updates unlike any other program I’ve ever seen. I.e. with any of the last couple betas, and now updating to Release CPM 126.96.36.199 from Release 188.8.131.52 for example:
With 184.108.40.206 installed and running, launch CPM_SETUP_220.127.116.11_xp_vista_server2003_win7.exe
Get “Do you agree to the installation? and legal” dialog
Click OK until it wants to reboot.
Reboot. That’s it? No further prompts.
But I look for it and note that while old CPM is gone, nor has 18.104.22.168 been installed
Launch CPM_SETUP_22.214.171.124_xp_vista_server2003_win7.exe again
Get again “Do you agree to install…”
This time get also “do you want to give us your email” and no reboot is needed
This is strange behavior as it’s possible (likely?) that some users will execute 1-4 and think new CPM has been installed, yet it has not. The only other thing I can think to add to the above is that upon reboot of this PC, I do have to logon to Windows i.e. get the Users screen and select one and enter my password. But there is nothing after reboot to suggest I need to run the installer again.
Sorry, I missed your question somehow. I’m quite sure you are correct, that UAC was enabled on the PC(s) that caused me to write that post. I just updated CPM on another PC w/UAC disabled and indeed the update performed as it should i.e. after reboot the update installed without prompting from me.
I found another issue I may as well as report here. On my Acer netbook with W7HPx64 and AMD AthlonII Neo K125 CPU 1.70 GHz, 2.00 GB RAM, 64-bit, CIS Premium installed, I discovered with .21 that if I click on the Date column in Programs, to sort by installation date, I get only a very small dialog pop-up, “CPM (Red X) Unspecified error” and a button “OK”. I can sort on any of the other columns e.g. Programs, Company, Size, Status, Usage, Path and get them to change and the up/down triangle. But any clicking on Date gives me the pop-up.
So I updated to latest .30 and it does the same thing. Sort on Date doesn’t work.
Eureka, I have found the problem already! As I was clicking the various OTHER column headers to confirm THEY worked, and I’m typing this post on another PC at the same time, I noticed that I had a program with no date (a blank) in the Date column, a program that had not uninstalled properly and which wanted me to complete the uninstall. After I did that, and that entry w/no Date was removed, then the Date column started sorting again. No pop-up anymore.
Sorry I don’t recall exactly how that “partial uninstall” occurred. Perhaps I used Window’s Programs and Features to try to uninstall it instead of CPM. I just don’t remember. In any case I expect you can duplicate the strange “Unspecified error” popup simply by partially uninstalling a program such that it’s Install date goes missing. Then Sort stops working.
and although it is a .msi installer, CPM did not pop-up to say “monitored the installation” and although it appears correctly with the correct install time in the Programs listing, it shows as “Not Monitored” status. It’s been a couple days since I installed something new, but the last time I did CPM monitored just fine, and of course the cpm.exe is always running.
Here’s the Ghostbuster entry in the ApppInfoLog–advise if you need the whole thing:
Your Operating System (and whether it’s 32bit/64bit); win7 pro 32
Security Software Installed; cis 5.8 beta rc2
How you produced the problem; i opened teamviewer and received a message that there was a new version so i click update. then while installing a received a popup from CPM saying a malware installation was in progress. the install seemed to finish successfully but i checked the install with cis cloud and local sigs and nothing was found. its in the whitelist
How you tried to resolve the problem; na
Screen-shots with the error (if any); na
Post Memory Dumps on crash if you encounter any; na
All log files of CPM, if you had logs enabled; attached
Any other Additional Information; this makes me wonder if cpm can block real malware installs.
Could you check the CPM install folder and send us the following log files: ‘AppInfoLog’ and ‘UninstallAppLog’.
We also need to know what was the status of the application when you uninstalled it (Monitored, DB Monitored), in order to address the problem.
Security Software Installed: error occurs during anti-virus installation
How you produced the problem; BSOD when installing PCTools Spyware Doctor with Antivirus
How you tried to resolve the problem; Must use system restore & uninstall CPM prior to installing the Antivirus software.
Post Memory Dumps on crash if you encounter any; sorry already deleted. error code was Stop: 0x0000007E. Upon reboot (either normal or safe mode) Windows would stop loading with error message “A problem has been detected and Windows has been shut down to prevent damage to your computer”
Any other Additional Information; I haven’t tried to install CPM after installing the security software yet. I will report back with the results when I do.
- Your Operating System (and whether it’s 32bit/64bit);
Windows 7 SP1 32bits - Security Software Installed;
None (besides windows firewall and Windows Defender) - How you produced the problem;
1- Install CPM.
2- Monitor the installation of PCTools Free AV
3- After the installation completed (and sometimes while the installer is downloading updates) the computer crashes with a BSOD. After this you are unable to boot back to windows since windows crashes every time on reboot. - How you tried to resolve the problem;
I used a system restore point to a date in time when CPM was not installed and installed PCTools. This is not a fix for the problem since I had to do the installation of PCTools with CPM unnistalled, so… - Post Memory Dumps on crash if you encounter any;
I’m guessing this seemingly-abandonware program isn’t likely to get updated anytime soon, but…
Your Operating System (and whether it’s 32bit/64bit); Vista Home Premuim, x64
Security Software Installed; Comodo CIS
How you produced the problem; It reproduces itself (see beleow)
How you tried to resolve the problem; Restarting the process (see below)
Post Memory Dumps on crash if you encounter any; Dump!!!
Any other Additional Information;CPMService.exe freezes as soon as it starts. I tried terminating it with the task manager, a third-party program called “process hacker”, and eventually the Microsoft Management Console/Services.msc. I finally shut the program down, but now it’s stuck on “starting”, and will not monitor my programs. CPM.exe seems to work fine, but without CPMService.exe, I may as well not be using anything at all.