A. THE BUG/ISSUE (Varies from issue to issue)
Can U reproduce the problem & if so how reliably?:
yes, it happens always, sometimes they are moved two times within a few seconds
If U can, exact steps to reproduce. If not, exactly what U did & what happened:
1. Set the logfile to be moved only when it reaches 50MB in size.
2. Notice that sometimes these files will be moved before they reach the 50MB size.
One or two sentences explaining what actually happened:
The logfiles are sometimes moved to the folder before the reached the defined maximum size
One or two sentences explaining what you expected to happen:
The logfiles are set to be moved to the folder when they reach 50 MB, as I raised the maximum log size to 50MB.
If a software compatibility problem have you tried the advice to make programs work with CIS?:
NA
Any software except CIS/OS involved? If so - name, & exact version:
win 8.1, (wise registry cleaner? wise disk cleaner?)
Any other information, eg your guess at the cause, how U tried to fix it etc:
Most of the times the logfiles are moved to the specified folder at a size of 64 or 72 KB only. sometimes however they will be moved at 50 MB. when i see the logs, there is written that the logfiles were moved two times this morning, but only one can be found in the logfiles folder. (screenshots), i don’t know since when it is like that. the oldest logfile is from july 2013 and there the bug occurs already, but i noticed it some months ago only. before i thought the logfiles were deleted by wise disk cleaner and thats why i cannot view the logs anymore. However, it cannot be Wise Cleaner because the log files are sometimes moved regardless of whether it is running or not.
A previous topic about this issue can be found here:
https://forums.comodo.com/install-setup-configuration-help-cis/comodo-logfiles-moved-to-folder-before-maximum-size-t106557.0.html
A reinstall, with using the removal tool inbetween, was not able to fix this problem.
diagnostics file attached
recently moved logfiles attached
screenshot from view logfiles
screenshot from logfiles folder
configuration attached
killswitch process list attached
B. YOUR SETUP
Exact CIS version & configuration:
7.0.317799.4142 database 19577 config: COMODO internet security,
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
AV: stateful, D+/HIPS: safe mode, Autosandbox: partially limited, Firewall: safe mode
Have U made any other changes to the default config? (egs here.):
Config attached.
Have U updated (without uninstall) from CIS 5 or CIS6?:
no
if so, have U tried a clean reinstall - if not please do?:
yes
Have U imported a config from a previous version of CIS:
no, i imported a configuration from the same version of CIS
if so, have U tried a standard config - if not please do:
I have not tried a standard config
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
windows 8.1 64 bit UAC enabled, user account
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a=none b=test version of McAfee, removed with McAfee removal tool prior to Comodo installation
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