Comodo Internet Security v10.0.1.6223 Released

[mma68]

After “Comodo Internet Security v10.0.1.6223” released Comodo was working good but now again I saterted to take the same error message “COMODO security agent could not be started”…
:-TD

[qmarius]

@windstorm post:80

Indeed. Good idea! lol

There’s also a chance that older version number might remain… on second thought. Is older version of SS uninstalled or replaced during update, Umesh? Not very sure.

[qmarius]

@mma68 post:81

After “Comodo Internet Security v10.0.1.6223” released Comodo was working good but now again I saterted to take the same error message “COMODO security agent could not be started”…
:-TD

Please provide a diagnostics report. ^[guide]

[andrea_3009]

@PremJK post:79

Hi Andrea 3009,

Please check the version of Secure Shopping you have.
You can check Secure Shopping in Settings->Apps → Apps & Features

Kind Regards,
PremJK

In these options I do not have Secure Shooping and I do not know why in applications and functions is invisible. Only the latest CIC version is visible.I uninstalled Secure Shopping I cleaned registry I installed again and nothing helped. Only the application is visible in apps and features.

http://wstaw.org/m/2017/04/25/sklep_jpg_300x300_q85.jpg

[mma68]

@windstorm post:83

Please provide a diagnostics report. ^[guide]

Diagnostic report? it can never find fault… Everything is perfect in dagnostic report.
but now I tried again and after restart ■■■ didn’t say “COMODO security agent could not be started”
As if it were working normally…

and why CIS always make a shortcut on desktop? I always delete it but it make again and again. Setting are very useless. So this 10 version is very strange. I want to go back to the old version if I have a chance…

[heffiji]

@windstorm post:77

When running Diagnostics, there’s an attempt to repair. You might be getting that no errors were found after it’s fixed. It’s probably not the case… just a heads up-- effects could be observed after a system restart. :-La
After you run update, use the “View Logs” button from “Update” window. Make a screenshot.

Here is the screenshots : 7 jpgs depicting the files updated.

[heffiji]

@umesh post:78

Hi heffiji,
May you please provide us generated diagnostics report?

Thanks
-umesh

I include 2 diagnostic reports :

1. after update, before re-boot

2. after re-boot.

[Victor_Popescu]

Only problems in the last version (fresh install), that I could find, were CIS creating a desktop shortcut after modifying app settings, not being able to submit unrecognized files and CIS not remembering the previously set theme (always installs the default one, Lycia). Now after this update, the first two issues seem to be solved… doesn’t make a desktop icon anymore and I can submit unrecognized files. I see that CIS not remembering the previous theme issue is still unsolved as it wasn’t in the release notes, so maybe it will be fixed in next releases.
Great work on fixing the bugs from previous release guys ! For a free software, Comodo is still my choice for protection and does an even better job than some paid programs out there… malware free since 2009.

[umesh]

Hi heffiji,
Thanks for logs, we looked at those and need three event logs viz HIPS, Containment and AV; you can export as shown in enclosed snap.

You can access Logs section using: “Tasks → Advanced Tasks → View Logs” section.

Thanks
-umesh

@heffiji post:87

I include 2 diagnostic reports :

1. after update, before re-boot

2. after re-boot.

[umesh]

Seems the reason is that even though AV and program updates are off, we still check if there is any update on trusted vendor list.

@futuretech post:38

Yes but why if settings such as CMC, cloud lookup, and automatic program & av updates are disabled?

[prem1991]

@Victor Popescu post:88

I see that CIS not remembering the previous theme issue is still unsolved as it wasn’t in the release notes, so maybe it will be fixed in next releases.

Hi Victor Popescu,

Thanks for pointing out. We will look into it.

Kind Regards,
PremJK

[heffiji]

@umesh post:90

Seems the reason is that even though AV and program updates are off, we still check if there is any update on trusted vendor list.

Just realize that HTM files are not acceptable. I thought I have sent you the attachment.

[heffiji]

@umesh post:90

Seems the reason is that even though AV and program updates are off, we still check if there is any update on trusted vendor list.

Sorry. Just realize that I cannot send HTM files as attachment, which. So, I resend you the files, but AV and HIP are empty.

[qmarius]

@heffiji, can you also check if there’s any file with .tmp extension in C:\Program Files\COMODO\COMODO Internet Security ?

[heffiji]

@windstorm post:94

[at]heffiji, can you also check if there’s any file with .tmp extension in C:\Program Files\COMODO\COMODO Internet Security ?

no tmp files in the folder or any of its sub-folder

[temp78]

@Sin_eater post:16

Well sorry to be the party pooper, but I’m still having issues with this build. It still messes up / drastically slows down my windows login, still gives me the Windows Notification Center error, still forcefully reverts my Aero into Basic mode…All this on a Windows 7 Ultimate 32bit machine. The “can’t start CIS” thing is fixed, but all the rest is still messed up for me. Tried the built-in updater, tried a clean install, everything I do, nothing works.

Fortunely I still have an 8.4 installer around here that I can go back to. I feel more and more discouraged to update this thing to 10.

The same problem. Can someone send me 8.4 installer please

[qmarius]

@heffiji post:95

no tmp files in the folder or any of its sub-folder

…which means that it’s probably not a files permissions issue. Not sure what’s happening. It could be a conflict with Avast based on your diagnostics report.

[DecimaTech]

@maftul post:67

I don’t think the issue has anything to do with the file itself; it is the quick scan that is crashing for some reason as soon as it is started. If I scan that file manually, everything is okay and the file is clean. I also performed a full scan of drive C which finished successfully without finding anything.

Is there a way to read Comodo’s dump files?

You can use windows debugging tools and issue !analyze -v after opening crash dump file in windbg.

[umesh]

May you please uninstall Avast and try to update CIS?

It seems from details provided so far that something is blocking file to be updated.

@heffiji post:93

Sorry. Just realize that I cannot send HTM files as attachment, which. So, I resend you the files, but AV and HIP are empty.

[maftul]

@futuretech post:98

You can use windows debugging tools and issue !analyze -v after opening crash dump file in windbg.

Does this also work on Comodo’s crash dumps? I am talking about the files that are stored in “C:\ProgramData\Comodo\CisDumps”.