COMODO Internet Security HIGH CPU usage 2023

underlying Microsoft code doesn’t stay the same last 10 years, it changes and changes a lot!

  1. Fine. There have been lots of posts about High CPU usage all varying in which components users have enabled. Some provided detailed information and others haven’t.

  2. As @Melih Melih has indicated, Windows coding has changed all the time. CF/CIS whitelists Microsoft’s system files but has you aren’t using File Rating, it’s possible your firewall rules are to strict for system processes or something else. You haven’t provided any information to which OS your using.

  3. https://forums.comodo.com/t/comodo-internet-security-2024-v12-3-1-8104-beta/360250 Yes, if you only to choose to install the Firewall then only that part will be installed, It’d be worth giving it a try since it’s the only version Windows 11 compatible.

  4. The Devs assist where possible but 10 years ago 8.1 was released and the current beta doesn’t support it. I found no issues with CF/CIS when using Windows 10 but developers have tried to assist in the users in all this time and CIS/CF has come a long way since 8.2. What version are you using? Did version 12.2.7062 resolve your issue when you initially posted about high cpu in 2020?

We await either further information from you. If the Beta doesn’t resolve the issue, please post in the Beta topic so the Devs can pick it up.

My version is 12.2.2.7036 - I reverted to that version since update (using Comodo update) causes much more frequent freezes.

I was not asking about “do I must install AV module”. I was asking if I install ONLY firewall, it will be only firewall or Comodo Internet Security without installed AV? It’s big difference.

For now my window looks like that (I like this classic skin). As you see - no “AV missing”, no" At Risk" etc. No space for installing AV module. On the left you can see only Auto-Containment, HIPS and VirusScope, no AV section (even not installed).

I know that there was two type of Comodo Installers - one with name “cmd_fw_installer…” and one with name “cis…” as prefix.

From this site: Free Firewall | Best Comodo Firewall Software Download 2022 you’ll download Comodo Internet Security, no matter if you want only firewall.
From this site: https://personalfirewall.comodo.com/ - you can download firewall only, without AV module (and without AV module selection too).

I installed once that Security without Firewall and it was not what I wanted. It contains showing me info that I am not fully protected and that AV module is not installed. Firewall (only) do not do that.

So - again - since you don’t use only firewall - are you absolutely sure that this beta, when I do not select AV module, will install me ONLY firewall WITHOUT option to install AV later etc?

Thank you for the additional information. I’m in between testing installs so I will install it at my end as firewall only when I get a minute.

High CPU is no 40 on the 2021 Current Bugs list: https://forums.comodo.com/t/list-of-current-bugs/320077 but they are checking and working through these as they release the Betas. High CPU hasn’t so far been mentioned in the Beta Release topics.

But is again and again repeating bug reported so many times. That means nobody yet find real cause what is wrong with cmdagent.exe and high CPU usage. All workarounds may work from time to time, but it’s like in case all bad coding - it will work sometimes, but sooner or later bug will reveal itself. Testing in short period of time in perfect conditions (few programs installed, default system settings) is never good.

As in this post: https://forums.comodo.com/t/cmdagent-exe-abnormal-ram-usage/321282/10 Devs have asked users to install a performance log tool to determine the cause of the RAM or CPU usage.

I’m not a Dev or Comodo Staff, I’m just a volunteer moderator and long time Comodo user, here to help out where I can. It’s late here but off work this week so should have time to install CF Beta.

The Beta Installs the whole CIS but only the CF activated. You have to manually disable everything else including miscellaneous and web filtering, hips etc

Didn’t see any CPU spikes in initial test and as I’m not a fan of the new UI, switched back to Lycia Theme but still light on the system.

I have some other programs I’m looking at but thought I’d run a very quick test for you.

Ok, today I had over 90% of CPU after whole day of working.
By “working” I mean A LOT - lot of programs running, lot of internet connection, heavy stuff whole day.
And I decided to kill everything that may cause this problem.
NOTHING - I kill basically everything includin explorer (so my desktop disappear) - still cmdagent.exe was at 90% and higher and only PC restart helps. What a $#!#^!

Believe me if I tell you that it’s programmer’s fault. Too many THE SAME or similar reports over YEARS. Comodo just doesn’t care so much - and because most of people do not complain (or knows that it’s pointless because they may end in endless forum discussion about “everything works fine, please try…”) this problem probably will stay as long as someone find big leak/bug in code and write article that CIS is dangerous. That may wake up some cprogrammer.

And I know how CIS installation works - I prefer just Firewall, not whole CIS. Without AV module installed it constantly show that computer is not protected etc. With only firewall it shows that all is ok.

And more important - it’s also matter of speed - CIS is handling every file (no matter if AV is enabled or not). Firewall just monitors internet connection since it has no AV module.

Oh, nevermind, It will be endless discussion. I know that when I’m doing almost nothing on my computer, it can runs for days without that problem. But usually my computer is heavily used. And then cmdagent.exe becomes crazy.

Hi uzz,

Sorry for the inconvenience.
As we are not supporting old cis version.
Could you please check with the latest cis beta or CIS free version ? Refer the below link.
https://download.comodo.com/cis/download/installs/8050/standalone/cfw_installer.exe
https://download.comodo.com/cis/download/installs/9010_beta/CIS_2024_beta_2.exe

Thanks
C.O.M.O.D.O RT

Oh, really?

If you read what I wrote, you would know that I installed this new version (I compared my files to yours - I keep my downloaded files just in case) and THEN I REVERT to my older one, because this new one causes MUCH MORE FREQUENT problem with cmdagent.exe and I must restart my computer twice a day.

Also - you can’t just paste links to new version and have hope that version number changes anything unless you’re sure that this particular problem was adressed in this version. And apparently not.

Thank you for your generic answer though.

Hi uzz,

Sorry for the trouble.
Could you please provide us the screenshot of cmdagent.exe/CIS.exe causes high cpu usage with the CIS version ?

Thanks
C.O.M.O.D.O RT

No, I could not. I do not want to install again worse version.
Read whole topic and lot of other topics - as I said, lot of people had this problem for years, so probably you already have dozens of screenshots.
Or just imagine - task manager with 90% CPU on cmdagent.exe. All task managers looks similar, so…

I described everything very clear, you don’t need to look at pictures to undersand (I hope) even if my english isn’t as good as I want it to be (not my native language)…

Please, just once, focus on fixing bug in code, not on looking what may be wrong on user’s side. Unless you think Comodo code is 100% bug free and people who complain about freezing cmdagent for years are just joking.

I provided links, lot of informations, but still don’t get any serious answers - is any programmer ever trying to find cause of this? If yes - what he discovers? What he fixed? When?
You see - I also have lot of questions. I just want to be sure that someone actually works on this, not waiting until someone provide ready solution with 500% proof and slideshow.

For now my cmdagent.exe is working ok and it’s most of the time, so it’s not really easy to reproduce this bug on user’s side. I can’t. But clever programmer should be able to find a bug.

EDIT: You know, acutally I could install this version, because I am not 100% sure that my Comodo updated itself to 12.2.2.8012. I uninstall my old first and try to install this new one. I just want to be sure if it wouldn’t be waste of my time - do you have any info that between 12.2.2.7036 and 12.2.2.8012 this issue was fixed. Any changelog like “fixing problem with cmdagent.exe high CPU usage”? Because changing number version itself is not magical solution for all problems.

Release notes page: Release Notes though more things were fixed that weren’t listed. 8012 is the current stable version has has been for some time and resolved a number of issues. It’s worth trying that version so @C.O.M.O.D.O_RT can assist.

Last info about cmdagent is “Defect where ‘Cmdagent.exe’ consumes 40-50 % CPU constantly in some cases.” from version 12.0.0.6810.
Well, not fixed enough I guess.
I’ll try later that great new version. Preferred after I get info that the proble was fixed.

And I must restart again…

Nothing is downloading or uploading right now, no tool can show anything, procmon do not show any activity and yet - it uses data in his internal loop.

EDIT 2: I installed 12.2.2.8012 version after completely uninstall old version, removing leftovers and all Comodo registry keys and basically everything. So it’s firewall “clean” install. We will see how long until cmdagent.exe jumps over xx%.

HI uzz,

Thanks for sharing the information.
Kindly check with CFW v12.2.2.8012 and let us know your cmdagent.exe consumes cpu status .
However we will check this issue with the latest CIS beta and update you.

Thanks
C.O.M.O.D.O RT

As I said - I already installed Firewall v12.2.2.8012. Look at “EDIT2” in my post (at the end).

Hi uzz,

Are you getting high cmdagent.exe cpu usage in CFW v12.2.8012 ?

Thanks
C.O.M.O.D.O RT

As I also said - it’s not every time. It needs time. Today is my first day of work and we will see later (or even after few days).

After first day cmdagent.exe works fine. We will see later - give me few days.
But I start to think that something may be wrong about updating process - maybe not everything updates as supposed to. Few times I read this advices about reinstalling Comodo to fix a problem and problem with cmdagent.exe returns from time to time. It may be then not process itself, but some bug in update (when new version is released and people made update, cmdagent starts behave wrong, so people complains about it no matter what version they’re used). I’m only guessing, but my problems was always after updating firewall. And I’m using Comodo Firewall for years.

I was having the same problem with the latest version I have a license key by the way I uninstalled it and put in that new beta system you have for 2024 I’m still having the same extreme High CPU usage