Comodo Internet Security 3.9.75615.498 RC2 Bug Reports

[evil_religion]

AV didn’t detect Eicar while it was being updated.
It would be very bad if the AV gets disabled when updating.

[jebuchanan]

Please post all bug reports & BSOD’s here and make sure to include:

1. Your Operating System (32 or 64 bit) and Service Pack revision (Instructions for XP and Vista)
2. Other Security and Utility Software Installed
3. Step by step description to reproduce the issue
4. How you tried to resolve the problem
5. Upload Memory Dumps on crash if you encounter any
6. Attach screenshots to your posts to clarify the issue further
7. Any other information you think that might be useful

It’s vital to provide all this information, so the developers can quickly identify and fix bugs faster.

[fhandoyo]

@Ronny post:39

Can you please post a detailed description of your networkcard/drivers/settings (USB/LAN/Ethernet/PPPoE etc) ?

Pls find my configuration.

MS Windows XP Prof v 2002 SP2
Intel Core2 Duo E6750@2.66GHz
RAM 2GB
Graphic: NVIDIA GeForce 8500GT
NVIDIA Driver version: 6.14.11.6921
Monitor: HP w2448hc and its driver v1 date 4/3/2008
Motherboard ASUS P5K
Internal ethernet using Attansic L1 Gigabit Ethernet 10/100/1000Base-T controller
Netlink 3 Ports Ethernet switch
SMC 7804WBRA - Wireless ADSL Modem Barricades
(my computer link to the modem using ethernet)
PPPoE – VPI/VCI 0/35 – Encapsulation LLC

[attachment deleted by admin]

[Snowhawk]

Still this in RC2.

[attachment deleted by admin]

[LoRenZoR]

1. Windows XP x64 with Service Pack 2 and all updates installed to date
2. Spybot Search & Destroy
3. Installed the latest version (3.9 RC2) with a clean install (default settings, except the toolbar and system scan), and after the restart, when i was trying to make any online activity, one of the svchost processes started to use 50% of CPU resources. I couldn’t even log in properly in Live Messenger (it completly freezed when it tried to display my contacts status). And after a short time, the system became total unusable (althrough svchost never consumed more then 50% of my CPU), i had to make a hard reset. After the restart the same thing happened. I wasn’t even able to download a previous CIS version while RC2 was installed. Also, the system sounds where played with long delays, and i couldn’t detach safely my pendrive neither.
4. I tried to reinstall RC2 again, but there was no change.
6. I didn’t make any screenshots, because i think it is not necessary.
7. 3.9 RC1 worked great for me 2 days long without any noticeable flaws (at least i didn’t find any), and because it’s not anymore available here (haven’t looked for it elsewhere), i had to reinstall the latest stable version ( 3.8 ) of CIS, which works fine also, just like before.

[Ronny]

@Thunderbear post:44

Still this in RC2.

Is that from a clean install ? I don’t have this issue with RC2 clean install no auto update?!

[riggers]

Still getting no “Threatcast” ratings, looks like it does a DNS lookup but goes no further.Ive never been able to do the online lookup either so maybe its summat out of my control.

Anyone UK based using openDNS behind a router able to receive threatcast ratings?

Clean install after Revo–>XP sp3

[Snowhawk]

[at] Ronny.

I forget me…
Yes, it’s a clean install.
After a first reboot after complete install all was OK. After a second restart that was what happen. I’ve try to reboot the comp a couple of times but no luck, no change.

I saw, wherever that was, that Kail (I think it was him) had the same problem on 3.9-489 (I think it was 489).

EDIT:
No imported rules or such.

[burebista]

@jeffqwer post:36

Firewall driver High DPC issues not fixed…

Operating system: Windows Vista X64 SP2
CIS version: 3.9.75615.498
Other security software: None
Firewall security level: Safe Mode
Defense+ security level: Safe Mode
Antivirus settings: Stateful

Halite running at full speed (1MB/s download, 100KB/s upload) and everything is fine with my P5Q-E on-board NIC.

@Thunderbear post:44

Still this in RC2.

Mine looks OK in RC2.

[attachment deleted by admin]

[larlyles]

@fhkh post:38

I uninstalled the RC1 and clean installed the RC2, problem is the same.
No traffic in the summary and no traffic animation in the tray box, 0 inbound and outbound connection at the network defense in the summary.

I used Win XP 32 SP2, no other security program, I use CIS only. Firefox 3.0.10.

Strange thing happened yesterday when I was still in RC1 and run firefox. Suddenly hang, showed two pop up that I OK’ed, then the traffic in the summary went OK. It was gone again after I rebooted .

Best REgards.

I solved this issue by completely uninstalling CIS RC2 again. Before doing another clean install, I ran Comodo Registry Cleaner and checked to see what CIS entries it found. It only found one CIS entry, which the CRC cleaning removed. After registry cleaning with CRC, I checked the usual places in files and folders for CIS entries. I found several on a Vista Ultimate machine in AppData\Local\Virtual Store\Program Files\Comodo and deleted them all. I may have found some in C:\Program Files also, but I can’t remember for sure. If I did, I deleted them also. Then I checked the registry manually for CIS entries and deleted all of them that I could delete. I was prevented from deleting some of them. Then I did the clean install of CIS RC2 and after completion, CIS showed to have outbound traffic, but still no inbound traffic. Also the CIS shield icon in the system tray is showing firewall activity again. This solved my CIS Network Defense outbound connections problem, but inbound connections is still showing 0 connections. I did not isolate whether this outbound connections problem was solved by removing CIS file and folder entries or CIS registry entries, or both.

[Snowhawk]

[at] Ronny again

I quote my self:

@Thunderbear post:48

I saw, wherever that was, that Kail (I think it was him) had the same problem on 3.9-489 (I think it was 489).

After a little search I found it (it was 494):
https://forums.comodo.com/beta_corner_cis/comodo_internet_security_3974913496_rc1_bug_reports_locked-t37636.0.html;msg273656#msg273656
and read downwards.

EDIT:
And a funny thing, the raw numbers changes from time to time when I open Network Zones. It seems that the reading of them are out in the wild

[DrPete]

I thought there was a fix but can’t find it.
Comodo system tray icon doesn’t show up. System is running just icon not there.
Testing in 2 different systems.
This one has the following:

XP Pro sp3
running the following:
hostman
NOD32, old version
Vipre trial
Super Antispyware trial

Only difference is the 2 other trial versions in this machine.

Everything else looks and seems to be working.
Did update from .496 last night just fine to .498, problem is still here.

Thanks

[pt1158]

As reported in RC1 bugs:

https://forums.comodo.com/beta_corner_cis/comodo_internet_security_3974913496_rc1_bug_reports_locked-t37636.0.html;msg277722#msg277722

I can confirm that the same problem still occurs in RC2.

I didn’t really expect it to be fixed because I only rpeorted it the day before RC2 was released - just keeping you informed.

[pt1158]

As reported in Antivirus bugs for version 3.8…477:

https://forums.comodo.com/anti_virus_bugs/utorrent_stalls_if_downloading_a_torrent_containing_an_exe_file-t36904.0.html;msg262680#msg262680

I can confirm that this bug still occurs in all the 3.9s including the latest RC2.

Just keeping this bug report alive.

[Stefen]

Ok my Bug Reports

[attachment deleted by admin]

[fOrTy_7]

Operating system: Windows XP Pro 32-bit SP3 + online updates
CIS version: 3.9.75615.498
Other security software: None
Firewall security level: Custom Policy Mode
Defense+ security level: Clean PC Mode
Antivirus settings: Default
Database version: 1146

I’ve still got the firewall issue. If I try to block one website domain eg. torrentreactor.net through My Blocked Network Zones then CIS will block some other random websites as well.

Test scenario:

1. Open these websites in your web browser:
   http://www.torrentreactor.net
   http://www.gadu-gadu.pl
   http://www.newtorrents.info

2. Block torrentreactor.net by adding it to My Blocked Network Zones → Add → A New Blocked Address → A host name. Apply all changes in all windows.

3. Go back to web browser and reload (bypassing cache) the above websites.
   All will be blocked although only torrentreactor.net should be blocked.

4. Go to My Blocked Network Zones and remove torrentreactor.net.

5. Open HOSTS file with prefered text editor (path to this file on Win XP is %windir%\system32\drivers\etc ) and add the line at the end of the file:

127.0.0.1 www.torrentreactor.net

6. Go back to web browser and reload (bypassing cache) the above websites.
   Only torrentreactor.net will be blocked as expected.

Note: It does not matter if I add www.torrentreactor.net or torrentreactor.net in My Blocked Network Zones in CIS.

[attachment deleted by admin]

[attachment deleted by admin]

[attachment deleted by admin]

[Snowhawk]

My Network Zones and erranous data (RAW-data).

Forget it, just forget it, only forget it!

It’s my fault, I want to use english but in 24-hrs format, therefore I’ve changed template for english in 3.9-RC1 and lazy as I am I’ve used it in 3.9-RC2. It didn’t work so good
But now everything is OK.

I’ve to shame :a0

[egemen]

@Bad Frogger post:16

Well… this begs the question.
Am i the only person trying these betas and RC’s on XP Pro SP2 x64 ?

Again no traffic display anywhere. And if I uninstall the RC then 3.8 works famously.
Can anyone say that it is working on this OS ?

If it’s not a bug, and CIS goes final like this then I need to start looking at how I can fix this ???

Later

I would like to thank our moderator Bad_Frogger for cooperating with me using EasyVPN. With his help, we have identified the bug in CIS that could lead to a not-functioning firewall in Windows XP 64.

Egemen

[egemen]

@hkjoj post:32

I have uninstalled Nod32 and threatFire already. However, the Firewall still not working.

Yes. We fixed a potential issue that can cause this. Final release will hopefully not have this.

[egemen]

@jeffqwer post:36

Operating system: Windows Vista X64 SP2
CIS version: 3.9.75615.498
Other security software: None
Firewall security level: Safe Mode
Defense+ security level: Disabled
Antivirus settings: Disabled

Firewall driver High DPC issues not fixed…

It has been fixed. This must be releated to something else. We have tested aggresively and verfied.

However if you are not sure whether or not CIS is causing this, please PM me your MSN or EasyVPN ID so that we can have a chat and go over together.

Thanks,
Egemen