Comodo firewall not running at startup [merged topic]

Ok, the fix does work BUT in my case the issue persist.

When I install COMODO my Corsair Link app doesn’t show the icon in the tray anymore. Nor does Comodo. If I apply the regfix, the firewall shows up, but Corsair Link is still missing. If I uninstall COMODO, Corsair Link shows up again.

As I need both apps, but one of them is vital to my PC health to work properly, I’m discarding COMODO for now.

BTW I’ve heard that Windows 8 is a little bit picky about running apps in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run . That’s why a lot of them are executed via Task Scheduler (including Corsair Link). Maybe if Comodo was loaded the same way would work for me?

P.S. : I don’t know if I pointed this out but in Windows 7 everything works as expected, and the 2 apps behave as they should when both installed.

I will try to replicate the (possible) conflict and request additional information if possible.

You are absolutely right. From my understanding, the default method might be the one you mentioned.
Try it and come back with results. Please check attachment. (credits to captainsticks)

[attachment deleted by admin]

Hi,

I’ve also started to encounter this exact same issue after doing a complete reinstall of Windows 8.1. I did another wipe this evening but I get the same behaviour. I don’t use any other a/v apps and nothing’s changed in my wipe routine.

Ok I import the task with the task scheduler and works perfectly, but pretty much the same as the registry method (in this case it seems both methods work, although I prefer the task scheduler one).

The thing is, as soon as I install COMODO (without doing the task sched/registry fix), Corsair Link software gets affected, and the icon is not loaded at startup, although the program IS loaded in memory. If I kill link task and I manually start it, the icon shows as normal.

I suspect this has ben happening a long time ago with those two apps, since in the past, and for some unknown reason, I lost Corsair Link icon when COMODO was installed. But with recent versions, both icons are lost.

So as you have been kind enough to answer during the weekend, I’ve spend a litte time investigating this issue.

My machine and OS are primarly used for work. So right now I can’t aford to do a clean OS install to see what happens. BUT I have done a clean OS install in a Virtual Machine. This is what I found:

  1. After clean 1st boot of Windows 8.1 64-bit, I update it with latest updates from Windows Update.
  2. Install COMODO Firewall and restart the system.
  3. COMODO Firewall icon is MISSING from the tray. I install Corsair Link latest version. Restart the system.
  4. COMODO tray icon is still missing BUT Corsair Link does display it! The thing is most of the sensors are missing. This is obvious as it is a VM not the real OS.
  5. I import the custom task you posted before and restart the system.
  6. COMODO and Corsair Link icons are loaded as it should in the system tray.

When I try to replicate this to the real OS (in the state I have it now with all my apps and stuff), the results are that COMODO icon is loaded but Corsair Link is not. The program is loaded in memory and works, but in order to access the main setup of the system devices I have to kill the task and run it again. This way, the icon loads in the system tray until I reboot again.

I’ve done clean installs of either COMODO and Corsair Link (running the cleaner in safe mode, deleting folders and deleting registry leftovers for both programs). The thing is if I do a notification area tray cache clean and I reboot, the Corsair Link icon loads one time until I reboot again, then dissapears. If COMODO is uninstalled, Link works as it should.

This issue has to be adressed ASAP. Please help.

EDIT

On top of all this COMODO Icon is static doesn’t show any traffic green or yelow arrows. If I open the main firewall page no traffic is shown.

Same result.

OK. XibaD, Do you mind testing the beta build & creating a bug report here with the required format?
I will respond in the new topic.

Thank you.

I’ve tested the beta version, and does the same. In the end… I didn’t want to… but I quickly did a fresh install of Windows 8.1 x64.

Until now, everything is working. I could reproduce de VM behaviour with the fix you sent me. Corsair Link works, and COMODO Firewall also works fine when loaded with the fix.

Now I have to reinstall EVERYTHING. 3 or 4 hours more.

Anyway ty for the help, you guys are very kind. Plz try to adress the startup issue in future versions.

EDIT

I can do more testing if you like but this time ONLY in the VM, I won’t compromise my system again, since now it’s working properly.

Just letting you know I had the same issue on Win 8.1. Using the registry fix fixed it. Recommend patching the issue into future releases!

I am unwilling to use registry fixes for a product that should work (i.e CIS7)
The development staff should have issued a new build/fix by now :frowning:
Please attend to this.
Thanks :slight_smile:

I just installed CIS and firewall yesterday. When I re boot, CIS doesn’t load, and I need to go in to Programs to start it.

what can I do? A window pops up asking to diagnose the problem and says no problem found.

I’m on Win XP. I have the CIS report if that helps.

Hi NSG001,
It looks like this issue is fixed with the latest Beta release.
COMODO Internet Security 8.0.0.4314 BETA Released!

never mind, seems like it does load, only slowly because of my old XP system.

I concede that its a pain. Definitely the initial boot will chug; the A/V defs automagically update in background. It is suggested to observe the update processing whenever the A/V defs status intimates maintenance required. I’ve discovered there are two states, the most serious being the sys-tray icon with an X. The other shows a different color - think orange. Both states will implement background updating; there’ s no indication otherwise this is occuring. Clicking on the last update time in the A/V panel of the master GUI will launch a window that displays the updtate status. No sense fighting the system when its chugging. Any updates to CIS configuration while its updating will only compound the chugging.

The interesting aspect of updating, it will resume from where it left off if you shutdown in the middle. That notwithstanding, why fight the updating? Just let it do its thing; it takes 5 minutes or so, and its done for a couple days.

Moreover, it is suggested at boot, once the desktop & icons appear: observe the task manager - sort processes by CPU useage - and wait for the system to settle down with System Idle Process at 99% consistently. There are several CIS related processes that vie for top CPU use; the last process that comes to the top before the system goes CPU free: SYSTEM. It is suggested to refrain from CPU intensive tasks until CIS is done initializing. You don’t have to but instead of 2-3 minutes, itl’ll 5 to 10, and the system will chug in general.

Its just the nature of the beast. Also, refrain from allowing alerts with ‘remember’ ticked. Use your logs as drivers to manually create the rules en-mass for both D+ & Firewall. In advanced configuration you can maintain both to your hearts content. When you click o.k., everything updates in the same amount of time. Otherwise it takes 2 minutes to update for every single alert.

Once its done doing its thing at boot, the system runs pretty smoothly. Also, it’ll hesitate for quite a few seconds to launch. Once CIS GUI is launched, everything is launched within it very responsively.

well that doesn’t sound good for my shaky XP system :slight_smile:

I don’t understand “Also, refrain from allowing alerts with ‘remember’ ticked.”
I haven’t seen any Alerts I don’t think

another I’d like clarification on “Use your logs as drivers to manually create the rules en-mass for both D+ & Firewall.”

I tolerate it on my PIII-1400S w/ 3x512MB PC-133 SDRAM platform supporting WinXP SP3

Unless you’ve imported a pre-existing configuration from a prior version, I guarantee there should be alerts, in fact a lot until the general security baseline is established. However, unless alerts are enabled, you won’t be seeing alerts. Or you CIS security level may be mitigating alerts, i.e., clean-PC, or training mode; CIS is autmagically learning the rules as you use your system.

Glomm onto where it splains about: DO NOT SHOW ALERTS. That’s bad form for CIS game players. Moreover, at the bottom of the GUI displayed on that page, is the checkbox ‘remember’ When you have that ticked and you answer allow, block, or treat as, it will create a rule per your response. That’s o.k., in so far if you know that’s a one off type alert. But if there’s suspicion many are following in train - not suprising for first time launch of any app - then that checkbox will hinder responsiveness of the system. Best to just allow things in train, then view the logs and create the rules as necessary.

Logging must be enabled for A/V, Firewall, or D+, i.e., HIPS or no information will be captured that will prove of any use.

This page will show you the CIS Tasks panel. You get at it by clicking on the Tasks arrow in the upper right corner of the Home screen

Once you’re in the Tasks screen, there are several sections. The first being General. One of the options is to view Logs. That will launch a window and you can select the specific log to view. Each and every alert and dispostion will be intimated in the logs.

Once you have the logs open, you can on the Tasks screen select Advanced tasks at the very bottom. Then open advanced configuration. In the left panel you can access Firewal, HIPS security settings. You can maneuver between them to your hearts content. Once you press o.k. in the advanced settings, it’ll update everything at once, i.e., in the same time it takes the system to come back from one alert with ‘remember’ ticked.

Capische?

That’s very cool compared to earlier version where you had to update D+ first, e.g., creating a file-group, so you could access it in Firewall rules. There’s a lot of very cool stuff in v7.

I tolerate it running like molasses on occasion.

Captain, thanks but i am talking about CIS7, still no new build available with fix :frowning:
As this is supposedly a stable version i would have hoped this to be rectified.

I have the same problem. I reinstalled Windows 8, installed CIS, I reboot, cavwp.exe and cmdagent.exe starts, but cis.exe or cistray.exe dont. Comodo IS is not even under startup in task manager

You can use this fix by qmarius. When CIS is on a non standard path you need to edit the xml file to match the path.

Worked for me. Thanks!

I just installed Comodo firewall on both my Windows 8.1 computer and neither one will launch the Comodo firewall on startup.

How do you use the “xml file” fix that was provided?