COMODO Backup bug reports

Please post all bug reports & BSOD’s here.
Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Other Backup & Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
  • if the issue is a crash, program stops responding or freezes please see this topic
  • if the issue is an error please run the dbgInfo.bat in installation folder as administrator and post the resulting cbu file.
  • Any other Additional Information that can help us find the cause of the problem (for example: any non-default settings used);


  1. Remove (or disable via device management) any cd-rom drives
  2. Go to Settings > Rescue Media
  3. Create bootable rescue media using: [dropdown] ← this dropdown will be empty
  4. Press Create Disc

CB will crash

Win7 x64 Pro

And there’s still the issue of “This copy of Windows is not genuine” as reported here