Please post all bug reports & BSOD’s here.
Be sure to include:
Issue:
After uninstalling CBU 2.x, I tried to install CBU 3 BETA, but the installer fails consistently reporting that I don’t have sufficient priveleges to install the synchronization service. This occurs even when I install using “Run as adminstrator” or actually log in a “Adminstrator”.
Nice GUI BTW!!
Ewen 
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Issue:
John
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Not bugs, but things I found “odd”;
Suggestions
Ewen
Not a bug, but a typo;
Sending a test email produces the message “Test message was delivered with succes”.
“Succes” should be spelled “success”.
Message should say “Test message was sent successfully”
Ewen
I am also having trouble mounting snapshots.
At best, CBU says a mount has happened, but there is nothing to show for it in “my computer”. see image1 and image2 for before and after i have mounted the backup
On occasions i get an error message saying “an error has occured” This usually happens when i can not assign a drive letter and there is nothing listed in the "select an snapshot to mount "box. see image4
And, at worst, i get a BSOD. See image3 for error details.
Windows XP SP3
Clean install
Ran the repair option from the installer.
All backups are storeed on USB drive
All drives are NTFS
CIS 4.1…916
Installed programs see image5
clemo
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The files & directories performed with 3.0 version cannot be mounted in this BETA version.
There are still some issues with this, and we will fix it in the next release.
Thanks
Cannot get the synch options to work in V3 BETA.
System is a new Toshiba T130 running WIN 7 Home Premium. Previous copies of Comodo V1 and V2 I installed 4 days ago have been uninstalled prior to installing the BETA.
Tried option 1 - selected ‘New Backup’ (in blue) at top of window, then selected ‘Advanced Mode’. Selected ‘Files and Directories’ as Backup Source which then gave the ‘Sync’ copy option as a Backup format. 1st selected the folder I wanted as the source folder then selected the ‘Sync’ backup format.
Clicked ‘Next’
In the next window selected ‘Network Location’ as the destination and because WIN 7 has a problem connecting to networked drives I entered the full network path to the folder in the ‘Backup Name’ box.
Clicked on ‘Next’ until step 5 then clicked on ‘Backup Now’
It then went through routine of doing the initial backup but then displayed a Windows dialogue box which said ‘Comodo Backup has stopped working’ and tried to find a solution, it couldn’t and then the dialogue box gave no option but to ‘Close program’
On checking via windows explorer the folder and files had been copied to the NAS drive.
On re-launching the program the backup project had not been saved and, if I changed a file in the source directory the destination directory did not reflect the change.
Option 2 - When the program is launched, if you click on the ‘Backup’ in the left hand column, under ‘Other Profiles’ there is a ‘Sync’ data option which I selected. I then browsed to the source folder in the ‘What to Sync:’ box and browsed to the destination folder in the ‘Where to Sync:’ box - Note: because the destination folder is mapped I was able to select the folder (different folder to that in Option 1 above) without having to enter the address directly - this method was not provided in Option 1 above.
Then clicked on ‘Sync Now!’ and it copied the source to the destination
Exactly same reult as in Option 1. Copied everything over but then displayed a Windows dialogue box which said ‘Comodo Backup has stopped working’ etc. Program closed and changes in source are not reflected in destination.
Please direct me to any log files that may have been saved if you need any more info.
Will not install…
I tried to install CB 3 BETA but the installer fails reporting that I don’t have sufficient privileges to install the synchronization service. This occurs when I log in as Administrator.
Your Operating System (and whether it’s 32bit/64bit);
… Trying to Install to vmWare virtual client pc running windowsXP 32bit
… Host machine is Windows7-64bit Home
Other Backup & Security Software Installed;
… None
How you produced the problem;
… run the installer
How you tried to resolve the problem;
… cannot resolve. Had to cancel install and it rolled back all files.
Screen-shots with the error (if any);
Post Memory Dumps on crash if you encounter any;
file system (FAT32/NTFS/…)
… NTFS
All log files;
does Diagnose in Settings tab says the application is installed correctly?
Any other Additional Information;
Biterg
Thanks Emanuel
John
Hi bitberg,
In my case, this was caused by upgrading from Backup2 to Backup3 without first uninstalling Backup2 first. To fix the issue, I had to reinstall Backup2, reboot, uninstall Backup2, reboot, install Backup3 and then the installer was able to complete.
Hopefully, this may help you.
Cheers,
Ewen
FTP:
“Default Settings” in English (new backup’s 2nd step, right of the Back button)
Shall i provide the above default infos? (Vista OS)
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Thank you Arkangyal, we will fix the size of controls for next release. However in BETA version we have developed automated tooltip for texts that won’t fit.
Your Operating System (and whether it’s 32bit/64bit); - Windows 7 32bit
Other Backup & Security Software Installed; - Just CIS and CBU 3 BETA
How you produced the problem; - Try to pause during backup
How you tried to resolve the problem; - did not
Screen-shots with the error (if any); - none
Post Memory Dumps on crash if you encounter any; - none
file system (FAT32/NTFS/…) - ntfs
All log files; - none
does Diagnose in Settings tab says the application is installed correctly? - yes
User Account Control On/Off ? - off
Any other Additional Information; - When you try to pause during a backup it does not pause the back up.
Was this backup a .cbu file backup or a simple copy backup?
Thanks
simple copy
Ouch… had a BSOD after restart on a Vista.
Your Operating System (and whether it’s 32bit/64bit); - Windows 7 32bit
Other Backup & Security Software Installed; - Comodo softwares (cis, system cleaner, etc.), Cobian Backup 9;
How you produced the problem; - received after installation on a Vista pc
How you tried to resolve the problem; - restart - solved.
Screen-shots with the error (if any); - na
Post Memory Dumps on crash if you encounter any; - posted
file system (FAT32/NTFS/…) - ntfs
All log files; - na
does Diagnose in Settings tab says the application is installed correctly? - no such thing in this beta…
User Account Control On/Off ? - off
Any other Additional Information; - happened after fresh install.
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Install fails on XP 32 with Bit defender AV and Comodo Firewall 3…587.
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ISSUE :
I attempted to backup my Outlook 2007 emaill but it failed with an error code 100123. Clicking the retry button caused another failed backup, but this time with an error code 1. ??
The error is consistent and the changing error messages are consistent as well.