COMODO BackUp 2.0.7.69 BETA BUG REPORTS

Please post all bug reports & BSOD’s here.

Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Other Backup & Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • All log files;
  • Any other Additional Information;

Where can I download it?

Hello,

:slight_smile: just a second please. I am writing the announcement right now.

Hi.
Can I download over 1.0.4.337,or do I need to remove it first,
and then install the BETA?

Hi SirMoe

I would not download and install over version 1 as it is a complete remake of Backup. I have installed it in a separate folder and still have v-1 operable with my scheduled b/ups. So far this has been ok for me. This will give me an opportunity to give v-2 a good workout.

John

Thanks JJasper.
Followed your advise ,and after BETA instal, ran a backup of Windows.
with 1.0.4.337 their were normally a few errors,but not with BETA.
The interface is nice,and intuitive as well.
While I had only been using 1.0.4.337 for a short time,I liked it.
This is clearly better and easier to use.

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit.
  • Other Backup & Security Software Installed; CIS 3.8, Comodo Backup 1.0.4.337
  • How you produced the problem; scheduled backup on CB-2
  • How you tried to resolve the problem; n/a
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; n/a
  • Any other Additional Information;

I agree with this post by panic. Don’t know if it is intentional or not but would be better to backup silently as version 1 does.

John

Issue : Error message states I don’t have any email accounts or messaging apps installed, but I do

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit.
  • Other Backup & Security Software Installed; CIS 3.8, Comodo Backup 2 BETA
  • How you produced the problem; tried to backup email account settings
  • How you tried to resolve the problem; changed and rechanged default email handler
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; n/a
  • Any other Additional Information;

Tried this on a work PC running Groupwise as its default mail handler and CBU2 saw that Outlook was installed (even though it wasn’t the default and hasn’t been configured).

Subsequently, tried CBU2 on a non-work PC that has Outlook 2003 and Thunderbird installed (Outlook is the default) as mail clients and MSN Messenger as a chat client, but CBU2 reported that I had no email accounts or chat software. >:( ???

Ewen :slight_smile:

Issue : Error message states I don’t have any email accounts or messaging apps installed, but I do

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit.
  • Other Backup & Security Software Installed; CIS 3.8, Comodo Backup 2 BETA
  • How you produced the problem; tried to backup email account settings
  • How you tried to resolve the problem; changed and rechanged default email handler
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; n/a
  • Any other Additional Information;

The above details are for the system that reports that I do not have any email or messaging accounts.

Current email apps installed on this system - Thunderbird (V1.0.6), Outlook 2002
Current messaging apps on tis system - Windows Live Messenger (Version 2009)

Cheers,
Ewen :slight_smile:

Issue : Cannot restore from CD or DVD

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit.
  • Other Backup & Security Software Installed; CIS 3.8, Comodo Backup 2 BETA
  • How you produced the problem; tried to restore from CD
  • How you tried to resolve the problem; n/a
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; n/a
  • Any other Additional Information;

Affected system has two physical hard drives and a DVD burner. The only drives available to backup from are the hard drives (C: and D:). I backed up 1.1GB of files, split into 675MB chunks which were later burnt to CD (drive E:). When I attempted to restore from CD the only drives available to restore from are the hard drives (C: and D:). The backup archives are valid, as I was able to copy the files to a hard drive and restore from there.

Ewen :slight_smile:

Hello

We took notice about this issue and we will solve in a future release. Thank you for your support. Bye!

Just to be clear the current IM’s and email clients that are supported in this beta version are:
IM’s : Yahoo Messenger, Windows Live Messenger, Skype;
Email Clients: Thunderbird( versions lower than 2.0 will undergo further testing after minor problems were reported), Windows Live Mail, Eudora, Microsoft Outlook 2003, Microsoft Outlook 2007.

Please report any further problems that you encounter.

Thank You.

Please add Outlook Express to the list of Email Clients.

Thanks

John

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit.
  • Other Backup & Security Software Installed; CIS 3.8, Comodo Backup 1.0.4.337
  • How you produced the problem;
  • How you tried to resolve the problem; n/a
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; n/a
  • Any other Additional Information;

Will not recognize my DVD drive for backup. Tried on DVD and DVD-RW. Does not see it.
(Philips ±DVD DVD8801)

John

edit: My DVD drive is not on D: but on F:. That could be the problem.

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit.
  • Other Backup & Security Software Installed; CIS 3.8, Comodo Backup 1.0.4.337
  • How you produced the problem;
  • How you tried to resolve the problem; n/a
  • Screen-shots with the error (if any); see below
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; same as screen shot
  • Any other Additional Information;

Error while attempting restore.

John

[attachment deleted by admin]

The drive letter is not important :slight_smile:

Do you want to backup a DVD or you want to store the backup on DVD?

In any case,
If you want to backup DVD, this is not possible in this version.
If you want to store the backup on DVD. First perform the backup, store it on local computer, then, after the backup is finished you might move the backup files to DVD. Backup directly to DVD is not supported yet.

Yes I want to backup to DVD. Thanks for the quick reply.

John

If possible please post your log content .You can find your “log.txt” file (if logging option is enabled) in your Comodo BackUp installation folder.Or if you can repeat the restore process on the same files and it failes again, specify the full path for the last file that was processed.

Also did you managed to perform a backup and restore on the same files with Comodo BackUp 1.0?

Thank You.

Find below the log.txt file. It was in the document folder not the BU installation folder.

The same backup and restore works on version 1.

This happens every time with this backup.

John

[attachment deleted by admin]

Well i love the look and it is stable but buggy

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32bit sp2.
  • Other Backup & Security Software Installed; CIS 3.9 RC2, Comodo Backup 1.0.4.337
  • How you produced the problem: n/a
  • How you tried to resolve the problem; n/a
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files; n/a
  • Any other Additional Information;

The timer went from 7 minutes to 3 seconds and to 0 it said it was done backing up but still when on backing up!