Comodo CISP v. 188.8.131.5212, dbase v. 35564, websites dbase v.65213
Win 10 Home ver. 22H2, OS build 19045.2728 w/ 16 GB RAM
Once a week I manually run the update, then do a manual Quick, Full, and Rating scan.
I never had any problems except when running the Full scan.
It aborts itself at the 90% mark maybe 7 times out of 10.
Almost always I’m not doing anything else on the PC, yet it stops by itself at 90% after roughly 28 minutes.
Today it’s aborted twice in a row.
Anything to look for?
Thank you for reporting.
Are you running any other security software othan than CIS ? if so kindly disable the other security software and check the issue. (As running multiple security software may cause this issue.)
If not kindly provide us the screenshot of fullscan abortion.
When CIS scan aborts kindly take the screenshot of the file which has caused to abort the scan.
FYI: We hav checked and found no issues at our end.
And we have same issue from another user as adobe media encoder and skype files causes scan abortion. so kindly check in your end and share us the details of the software which causes scan abortion. so that we will analyse the software and update you.
For the past 2 weeks it has again aborted at 90%.
I’ll restart it, scan, and it will complete.
There has to be a better solution than uninstalling the prog and reinstalling it.
Current CIS Premium free version: V184.108.40.20612, db version 36222.
Win 10 Home ver. 22H2, OS build 19045.3693 w/ 16 GB RAM,
Windows Feature Experience Pack 1000.19053.1000.0
No other security progs installed.
Sorry for the inconvenience.
We tested and never found such scan abortion.
However could you please turn off all the CIS components like av, hips, firewall.etc, then restart the machine and turn on all the components & perform scan.
Kindly check and let us know your feedback.