I love COMODO’s products and I honestly don’t want to stray from them, but this might be a breaking point for me.
Summary - Upon leaving COMODO CIS on my and another very similar setup, Windows will randomly BSOD. After a lot of debunking with other items, removing COMODO CIS leaves both machines crash free.
I’ve reinstalled it on one, and within 4-5 hours I have another BSOD identical to the previous. This occurs on both computers with almost 100% identical dumps.
I’m not 100% sure COMODO CIS is the underlying cause of this, but removing COMODO CIS proves the problem goes away.
Can you reproduce the problem & if so how reliably?: Reliably? within 24-48 hours I usually get 3-4 depending on the use of the computer
A. THE BUG/ISSUE
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1: Leaving it sit overnight
2: During heavy loads (games/heavy use of applications)
3: Right after heavy loads (letting it idle after being used)
If a software compatibility problem have you tried the conflict FAQ?:
I could reinstall the computer(s) if need be but I have not removed anything else as I don’t see any real connection with any software, possibly drivers though.
Any software except CIS/OS involved? If so - name, & exact version:
Not that I’m aware of
Any other information, eg your guess at the cause, how U tried to fix it etc:
None, I’ve never dealt with memory/irq bsod’s being a software issue, and it seems to be the case here.
B. Your Setup
Exact CIS version & configuration:
Product version: 10.0.1.6209, Database version: 26948 - standard configuration from install
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
HIPS, Autosandbox, Firewall, AV (whatever is enabled by default, but any questions let me know)
Have U made any other changes to the default config? (egs here.): No
Have U updated (without uninstall) from CIS 5 or CIS6?: No
if so, have U tried a a clean reinstall - if not please do?: I’ve done a clean reinstall of COMODO regardless on 4/20 with the issue still there
Have U imported a config from a previous version of CIS: No
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used: Windows 10 Pro 1607, 64bit, UAC disabled, Admin, no virtual
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
I tried two others on this system to see what they offered before installing the normal CIS, the other computer only got CIS installed
b= Comodo Internet Security Essentials
b= Comodo Cloud Antivirus
C. ATTACH REQUIRED FILES
- Attached is my minidumps from one of the computers I have access to at the moment, which is the one I reinstalled CIS on and it started BSOD’ing again. I removed CIS on 4/18 (after 8pm) and reinstalled it on 4/20 at 3pm. The other computer has been running for 4-5 days now without a BSOD after uninstalling CIS.