I got a BSOD after the firs reboot, could not capture thow… no memory dump avail., restarted and everything is working fine, so can’t really say what happened other than it happened after installing Beta 3, I presume it was Defense+ because I’m behind a router so I usually don’t have inbound problems …
Running XP SP2 32bit Spanish, Nod32 full and CFP Beta 3.
Cannot reproduce the BSOD because It was a one time event, I can uninstall and try to install again if you want but if it messes up my system you’ll see FIREBALLS (:KWL)
Windows Vista Ultimate 32 bit
2 Gigabytes of RAM
Realtime Security software used
Tea Timer (A.K.A Spybot S&D Resident) v18.104.22.168
AVG Antivirus v7.5.488
AVG AntiSpy (free edition, starts at boottime but isn’t really residential) v22.214.171.124
The stuff that comes with Vista itself (Windows defender I guess)
I get BSOD’s at system start (just after the shiny windows logo, when Vista normally goes to the desktop screen) whenever I have Defense+ activated. The last time this happened the cause was BAD_POOL_HEADER, if I remember correctly.
I can activate Defense+ after a succesful boot with it disabled, but after a few hours I again get a BSOD (I think for the same reason) and then I have to boot into safe mode to disable Defense+ again otherwise I run into the initial BSOD at windows start.
The BSOD’s don’t result in memory dumps being made, and yes I did check the settings and they are set as they should be set.
I did try to disable Image Execution Control (as was suggested for one of the earlier Beta’s), but that seems to have no positive effects.
At the moment I have Defense+ disabled, hopefully you can fix this problem for the next version.
Just experienced another BSOD. Again BAD_POOL_HEADER as the indicated cause. Again no minidump.
This was with Defense+ disabled, so I guess it must have happened via CPF itself.
I’m using Windows XP(x32) SP2
I use Avira AntiVir security suite (firewall uninstalled).
I get a BSOD and here is what the Event view records:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Time: 8:06:14 PM
The Plustek USB Scanner service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Now you will say it’s about the Plustek scanner but Comodo has the big role in this. No Comodo installed on my computer in 2 months, no BSOD, installed Comodo in one hour a BSOD, uninstalled Comodo, no BSOD again.
Edit: Now, anothe restart from nothing… the Plustek scanner was totally uninstalled now and there is no Error in the Event View this time.
I don’t know what happens…
Yep I read it :-\ I found out that the Introduction post I made was a bit lacking in details. Maybe now that I rewrote it you can post more details in order to help developers to pinpoint the issue and solve it.
If you want the product to work and you feel inconfortable with betatesting in general you may wish to wait for a Release Candidate or the Final version.
Anyway It would be a great help if you continue testing it and for example uninstall your AV for a few hours in order to give a valuable proof that there is a compatibility issue with it.
If you still experience BSOD then the problem lies in another software/driver and a Microsoft System Information Report would be needed.
Running XP SP2 32bit, CAVS beta 2, Spyware Terminator
BSOD occurred at the “configuring CPF” stage of installation, unfortunately no memory dump was created.
This error appears to have prevented the software from completing the install, upon reboot CPF did not load, and when I manually started it from its program folder it presented an error message, so I ran the diagnostics utility which apparently found and fixed some problems.
In addition, CPF is not listed it the start menu or add-remove programs (I assume it should be). So, Does anyone know how I can remove the software and try again and see if the same thing happens?
Well, unfortunately no minidump was created and I don’t want to risk installing it again.
I’m using Avira Security Suite (full install except for the firewall). You can test this configuration if you can. Maybe the new WebGuard (http scanning) feature from Avira is incompatible with Comodo.
While virus scanning, I got a BSOD showing no specific cause but only the following hex values: STOP: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff800010554b7)
Minidump is attached.
No steps to reproduce the bug.
GMER reports that its service is not compatible with my system (?) and then crashes. I guess this may be because of the x64 platform: GMER tried to use a service gmer.sys in %WINDIR%\drivers, but this file is located in %WINDIR%\SysWOW64\drivers on my system. So no GMER log for this report.
Windows Version/Bit and Service Packs:
Vista Business x64 and all the updates that have come so far.
Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version:
Norton Internet Security 2007, the security suite contains Norton’s own spyware removal.
Affected Driver/Software and Version (if the bug doesn’t affect window itself):
While starting up the computer and booting Vista it often crashes to a blue screen. Crashes happen with the latest 126.96.36.199 x64 version of the firewall. There weren’t any issues with the previous 188.8.131.52 version.