Black Screen after Windows Update

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
1

I always keep my computer fully up to date. (that includes Windows and CIS)
I have a Windows 10 PC 64 bit machine
For each of the last 2 months when my PC has installed the monthly Cumulative Update, on reboot, I have had a black screen with Cursor and just the CIS widget showing. Nothing else.

At that point, I have been unable to do anything else but rest my computer. Startup Repair does not work and I cannot find any Restore Points in Safe Mode even though I have created them.

All I can do is to Reset my PC.
Last month after your warning, I re-downloaded a new, updated version of CIS with the issue fixed, and everything was fine, but this month, you obviously havent noticed yet that the same problem just recurred. Even when I updated Windows first, the problem recurred as soon as I re-installed CIS.

So I have reset my PC another twice, and have only been able to install Cloud Antivirus to avoid the issue again.

I am afraid that I cannot give you any more info because of the situation.

Naropa

Comodo. Please will you fix this issue for good.

2

Same here…

Had Comodo build 10.0.1.6254

after installing latest cumulative KB4025342 cannot login, black screen after entering user password…

updated under safe mode with network to *.6258 and still black screen of death… no desktop

I have 2 choices… uninstall KB4025342 in safe mode (highly not recommended by Microsoft… cause of security updates) OR uninstall Comodo in safe mode…

I give You last chance to fix it for good and I am going to uninstall another cumulative from MS and halt MS updates in OS update options…

I am losing my patience for Comodo products :cry: :frowning: >:( :-TD

3

Black screen is cause by having an older version of secure shopping. Make sure you have updated SS to v99
https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html