"Your connection is not secure" Comodo For Home page

Hello C.O.M.O.D.O RT,

I still get the redirection error, the error happens when you visit one of the 3 sites first and than visit another of the 2 remaining sites (it might happen also when visiting other Comodo sites, that I didn’t check).

The following steps reproduce the redirection error on my end, please try them too.

[ol]- Open New Private Window in Firefox

  • Visit https://antivirus.comodo.com/
    Site loads without issue.
  • Visit https://personalfirewall.comodo.com/ (in same Tab as step 2 or in a new Tab doesn’t matter.)
    Site opens with redirection error.
    “Try again” button doesn’t work.
    Clearing cache cannot be used because of Private Window mode.
  • When done close Private Window[/ol]

Please try also to swap the sites or change for site https://help.comodo.com/ in step 2 or 3 and repeat steps 1 to 4.
I get the redirection error always in step 3, see screenshot.

Hi CISfan,

Sorry for the trouble, we will report this to the team and update you.

Thanks
C.O.M.O.D.O RT

“Your connection is not secure” on https://download.comodo.com/

In general, downloads referring to that url aren’t working.

Hi CISfan,

Thank you for bringing this to our notice, we are checking on this.

Thanks
C.O.M.O.D.O RT

Hi CISfan,

Could you please check now ?

Thanks
C.O.M.O.D.O RT

All ok again, downloads do work.

I’m not as lucky as CISfan (see screenshot)

It is normal behavior that the url “https://download.comodo.com/” isn’t accessible directly in a browser.
The download links on the Comodo “For Home” page refer to this url e.g. to download cispro_installer.exe etc.
The message “403 Forbidden” is correct behavior when you try to access that url directly in a browser. During the short period of time when the url was down it said “Your connection is not secure” instead of “403 Forbidden” when trying to access the url directly in a browser.

So what you are seeing is correct, the url is working.

Hi domo78,

The CIS pro download link is working now.
https://antivirus.comodo.com/ (Click “Activate now” tab and check)
Kindly let us know your feedback.

Thanks
C.O.M.O.D.O RT

Intermittent “Your connection is not secure” on https://forums.comodo.com/

EDIT:
It really is getting harder to reach https://forums.comodo.com/
Sometimes the connection is just not secure.

EDIT 2:
I’m still getting this error, it takes multiple attempts to connect successfully.

Hi CISfan,

Do you still have trouble to reach https://forums.comodo.com/ ? as we found that there is no issue here.
If you still have issue in reaching the https://forums.comodo.com/, kindly provide us the screenshot of the error.

Thanks
C.O.M.O.D.O RT

Hello C.O.M.O.D.O RT,

Yes I’m still facing the error occasionally.
Also, sometimes the forum just loads not secure (no lock in url bar)
As requested attached screenshot.

Hi CISfan,

Thank you for sharing the screenshot, we have reported this to the related team.
we will keep you posted.

Thanks
C.O.M.O.D.O RT

Hi CISfan,

The SSL certificate of the fourm site has been renewed, could you please clear your cache and check now ?
Kindly let us know your feedback.

Thanks
C.O.M.O.D.O RT

Hello C.O.M.O.D.O RT,

The error still happens sometimes unfortunately. While posting this I got the error again.
Pressing CTRL+F5 (FF browser fored page reload) shows random behavior, sometimes the forum loads secured sometimes it loads not secured and sometimes it doesn’t load and shows the error.

Hi CISfan & HC,

We are checking on this.

Thanks
C.O.M.O.D.O RT

Similar issue. I cleared the cache first and still got the message.

Thanks.

All working fine today, could not access Forum on Sunday without accepting problem.

Though I have restored my Centos from backup so all clean.

Dennis

Hi all,

We hope that the https://forums.comodo.com/ site is working fine now.
Kindly let us know your feedback.

Thanks
C.O.M.O.D.O RT