Hello fine folks! I hope someone on these forums can assist me.
My computer has become infected with the “XP Security 2011” virus. This virus displays an icon in the toolbar, and constantly warns of nasty viruses that can only be removed by providing credit card information. I am unable to launch a web browser, as it re-directs the browser to a page asking for credit info. Since I have taken the computer online, it will no longer go back online.
I ran a Comodo Anti-Virus scan, and it reported 0 threats. I tried installing Malware Bytes, but it won’t open. I performed a Google search, and every website I find provides information on how to uninstall it manually. This involves deleting registry keys and I’m not proficient enough that I feel comfortable doing this. The only other option these sites provide is to pay for a spyware removal software. It seems like a fishy tactic, since each site has it’s own preferred spyware removal service.
Does anybody have any advice they can give me? It would be much appreciated.
- Download this baby.
- Reboot into safe mode.
- Run it
4: ? ? ? ?
Finish cleaning with Malwarebytes Antimalware, HitmanPro, Super Antispyware and Norton Power Eraser [be careful with NPE!]
After all that, download www.reimage.com
Fix/replace damaged OS files
Enjoy your CLEAN computer again!
Brotip: Don’t always run suspicious files.
Brotip 2: If unable to download from your pc, download from another one and via usb run it in safe mode on your pc.
Brotip 3: Reimage is not a scam and will fix damaged OS files, but do it AFTER you clean your pc.
When you don’t want to buy Reimage you can let Windows fix its self by running sfc /scannow from the command prompt. See this article for a helping hand: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html .
Right! But what if he doesn’t have an original windows dvd from which it was installed?
Comodo should seriously consider implementing something similar!
Thank you both very much. I appreciate the help. It appears that all is well and good.
Glad to help, bro! :-TU
Stick around, make friends and communicate.
Glad to hear things worked out for you.
Sfc /scannow does not necessarily need the installation medium. Windows has back up of a lot if not all of its files. Unless they got tempered with then the installation medium would be not be needed. But if they got tempered with then you would need the installation CD or DVD.
Thanks for correcting me! :-TU
Its not correcting. Just adding information to yours. Your information is correct but needed the context in which it is valid.
Sounds like XP Anti Virus 2011.
Clean up is simple just do a system restore and then clean up the few blocking programs it leaves behind.
By the way XP Anti Virus 2011 is getting nastier by the day.
They are improving there programing to shut down users AV programs and Malware programs.
Plus they are using extension blocking programs to stop the Victim from down loading cleanup tools.
You would be surprised just how much malware love to hide there…
Fake AntiVirus.Please Comodo Antivirus Database | Submit Files for Malware Analysis malware thick submit and Virustotal Links send.