I just switched to CIS from AVG for last 2-3 years (& Zone Alarm before that). One very, healthy habit I have been in the practise of is running all security programs & scans in SAFE MODE. I heard it was better & tested it myself several times sucessfully before believing, and YES it’s true. Many times I would run anti-virus or spyware programs in normal mode, and then immediately restart PC in SAFE MODE & rerun, and sure enough…many times scans would find things that were able to hide & hang out under normal mode. I think of all the anti-malware protection programs I use or ever used, CIS is the first program not to work in SAFE MODE. Please program the ability to do so in the next future software update. I cannot see a reason why this could not be possible, unless there’s a deep technical issue??
AUTO-UPDATES & POP-UPS FOR CIS SOFTWARE:
Just like Windows Automatic Updates, Firefox new version, etc., other programs out there have the ability to let you know there’s newer versions or updates available. Please let CIS tell us somehow there’s the same. Everybody’s different, so maybe include options to auto-update or let us know when they are available, update but don’t install without approval, etc… this could be done by allowing CIS pop-ups upon system restart with a pop-up window, whenever the updates are detected randomly in maybe a system tray pop-up message (like a-Squared), whenever or whenever. Give a way (link, list, etc.) to visually see what’s in the update whether it’s a list of new features or bug fixes. Addiionally, send an email to user as a backup if they’re registered.
MISC PAGE’S UPDATER OPTION:
The update option in the MISC page looks TOO MUCH like an update option for virus scan updates & very easy to miss, especially for less advanced people.
After an update, give details as to what’s new/changed in the update. Addiionally, send an email to user as a backup if they’re registered of this.
In response to my question, a live rep just explained that CIS is considered to be “anti-spyware” only in this sense:
“It counts as anti-spyware because it has the DEFENSE+ module which detects anything that is trying to access anything on your PC. Be it program, be it something that tries to modify the registry or launch an application. The firewall functions similar to Defense+ but it doesn’t detect applications, it detects connections that attempt the same thing. Basically, CIS’s Firewall and Defense+ and Anti-virus, can offer you protection agains anything unknown to you that would wish to access through the internet or even locally, any file or program. That could be indirectly called Anti-spyware, since it does all that, anything that would try to infiltrate.”
Though this is appreciated, it would ALSO be nice if you added a regular anti-spyware scanner & rootkit detector INCORPORATED INTO the virus scanner like AVG & others do to make it a full package. Even if you partnered aith another existing company that offers their own free scan/program if you don’t want to re-invent the wheel. Programs like Spyware Blaster have pop-up windows that show when home page change attempted & other BHOs. This would be nice if it was included.
- PLUG-IN FEATURES!!!:
In fact, now that I’m typing this, it would be AWESOME if you could allow for the option for users to have almost like “plug-in” programs to add to CIS to make it a 1-stop program & maybe even have a 1-button total security & maintenance. Plug-in programs that are already existing programs by 3rd party companies to seemlessly work together. Safe, highly-recommended, tried & true. Examples:
-CCleaner (replaces Microsofts’s ‘Disk Clean’ plus the only free Registry Cleaner)
-MRU Blaster, Spyware Blaster & Spyware Guard (all by same company)