Windows 10 Spybot Anti Beacon Comodo fw

Comodo Internet Security - CIS Firewall Help - CIS
1

Dear Comodo Staff,

   I recently upgraded from Windows 7 to Windows 10. Everything was going fine until I installed Comodo and Anti Beacon. I really don't want Microsoft rummaging through my data for advertisers. I now constantly get Eureka 7.2 crash report every 2 seconds. Emsisoft no longer scans automatically after start up like it used to. That's my scheduled scan. Please help. I really appreciate your help.

Thank you for what you do.

Best Regards,
Nathaniel Evans

EurekaLog 7.2.6.17 RC 1 crash report

Access violation at address 00007FFFA075729B in module ‘ntdll.dll’.
Read of address 000000000000030
ExceptionLog7.Init (Location: (000000000{ntdll.dll }003729B)
[00007FFFA075729B] ntdll.RtlVirtualUnwind + $1DB)

(report generated by EDebugInfo,debugInfoInitDoneErrorHandler)
Press Ctrl + C to copy report to clipboard

I uninstalled Comodo. And when I uninstalled Comodo- Voila! No more Eureka Crash Reports. Emsisoft scans as scheduled. Now I know what was causing the crash report. Help! Only problem is I need my Comodo. I did not have this problem with Windows 7. I reinstalled Comodo. The Eureka Crash reports have returned every 2 seconds. Any advice will be appreciated. Thanks again!!!

Best Regards,
Nate Evans

2

xref’s:

https://forums.comodo.com/firewall-help-cis/windows-10-upgrade-eureka-crash-report-anti-beacon-comodo-t115177.0.html
http://www.bleepingcomputer.com/forums/t/607061/windows-10-upgrade-eureka-crash-report/
http://www.bleepingcomputer.com/forums/t/608340/windows-10-upgrade-eureka-72-crash-report-was-told-to-repost/
http://www.bleepingcomputer.com/forums/t/609905/windows-10-upgrade-eureka-crash-report-anti-beacon-comodo/

PS Please avoid double posting (see Forum Policy), thanks.

3

All those moderators didn’t have an answer and told me to post here for an answer.

Thank you so much for your time.

Best Regards,
Nate Evans

4

BTW on looking at EurekaLog’s forums they have closed bug reports, relating to this error in v7.2, saying that it was fixed in v7.3.

It appears that you’re running an obsolete Release Candidate (RC1) from 2015 that has known issues… you should probably update EurekaLog.

5

Thank you Kail for responding!! I copy pasted that Eureka logto the other moderators from before. It was old. All the reports now is the same instead it says v7.4. I really hope this helps. I am at my wits end. Your time is greatly appreciated!

Best Regards,
Nate Evans

6

I’m sorry, I have no idea why EurekaLog would want to access the header of NTDLL.DLL. Although based on the previous reports in 7.2 this does seem to be unintentional.

Without even asking you anything about your CIS set-up (or to check CIS’s logs), I would advise you to report this EurekaLog directly and to use error that you currently have under 7.4.

7

Thank you Kail! Thank you for responding to me! I really need help. I will do as you suggest and post on Eureka log forum. I really appreciate you taking the time with my question. I’m at wits end.

Best Regards,
Nate Evans

8

I’m not going to post to Eureka logs, bc I just got a comodo update and… Voila!!! Scheduled scan at computer startup is Now working!!! :slight_smile: :slight_smile: :slight_smile: I was very stressed about this.

Thank you so much Kail for taking the time with my question and looking into it. And providing Eureka log forum for further assistance. I can’t thank you enough for your time and help! Bless You.

Very Best Regards,
Nate Evans

9

I can right click scan again. Thank you so much! :slight_smile:

10

Many of you have had a problem with running the emergency kit while Comodo is installed. Problem reoccurs in Windows 10.

The problem is that the file ntdll.dll is being sandboxed and its access is needed by Emsisoft scanner.

Problem: Access violation at address 00007FFFA075729B in module ‘ntdll.dll’.
Read of address 000000000000030
ExceptionLog7.Init (Location: (000000000{ntdll.dll }003729B)
[00007FFFA075729B] ntdll.RtlVirtualUnwind + $1DB)

Steps to solution:

1)download scanner from website (if you havent done so) https://www.emsisoft.com/en/software/eek/?scan
2) Extract the program to a folder in your desktop Ex. AV scanner
3) Open CIS , click the backward arrow next to Tasks
4)Go to Sandbox Tasks
5) Open Shared Space
6) Move folder with Emsisoft emergency kit to the Shared Space folder that opens up.
7) voila you can open it anytime from the folder inside Shared space.