Since installing Comodo AntiVirus on a Win 2000 SP4 machine I am getting crashes with the event ID 1001 details as shown below.
The computer is one of 3 computers on a workgroup network and is the only one with Comodo AV installed.
I have checked RAM and associated hardware issues as advised by Microsoft for this error and the hardware checks OK. Nothing else was changed on the system.
The crash/bug check occurs on the PC with CAV which is unattended and occurs when one of the other PCs attempts to open a file or print to the PC with CAV.
TIA for any suggestions to stop these crashes.
CAV installed 27/8/08
Windows Event Logs:
Information 28/08/2008 12:10:34 PM Save Dump None 1001 N/A RECEPTION
Information 3/09/2008 12:40:37 PM Save Dump None 1001 N/A RECEPTION
Information 3/09/2008 6:00:53 PM Save Dump None 1001 N/A RECEPTION
Information 6/09/2008 9:11:05 AM Save Dump None 1001 N/A RECEPTION
Information 15/09/2008 12:59:44 PM Save Dump None 1001 N/A RECEPTION
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 15/09/2008
Time: 12:59:44 PM
User: N/A
Computer: RECEPTION
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP.
Comodo Product Information
Build Version: 2.0.17.58
DataBase Version: 2.0.0.649
AllowDB Version: 2.0.16.52
Program Updates Version: 2.0.17.58
License Information
License Status: Activated
Product Installation Date: 27-Aug-2008
Product Activation Date: 27-Aug-2008
Program Files Information
CMain.exe: 2.0.12.42
CavApp.exe: 2.0.11.39
CavSn.exe: 2.0.11.41
CavAud.exe: 2.0.9.26
CavMud.exe: 2.0.9.26
Cavasm.exe: 2.0.1.8
CavEmSrv.exe: 2.0.11.40
CAVSubmit.exe: 2.0.11.49
cavengine.dll: 2.0.0.5
System Information
Operating System: Windows 2000
Operating System Version: 05.00.2195
Service Pack: Service Pack 4
Internet Explorer Version: 6.0.2800.1106
Hardware Information
Central Processing Unit (CPU): Intel(R) Celeron(R) CPU 2.53GHz
Total Memory: 223MB