Hi, I have just got wildcard certificate and the CP will not accept my CSR based on either domain[dot]com or www[dot]domain[dot]com, the error message is “Your Domain Name must contain ONE *”, when I say this to comodo tech, they tell me they cannot help and I have to generate csr from command line of HSphere for which I would have no access being with a hosting provider. Is there any other solution for this?
Thanks
Hi,
If you want to order a wildcard certificate it must have the Common Name (Domian name) in the CSR in the format of *.domain.com
If you do not have access to a command line to do this then you will need to contact your hosting provider to do this for you.
Garry