Am considering signing up for your TrustFax service, but before doing so, would like to know what file formats are supported for outgoing faxes. Thanks!
Trustfax can convert many different file formats to a fax format. If you try to send an unsupported file format, the tracking information in your account will have a status of fax error. You can click on the link “fax error” for more detailed instructions.
The most common file types that we see being faxed by our customers are doc, pdf, tif, gif, jpg, and rtf. Those are file types are supported. The list below is a complete list of file formats that are support by trustfax.
The following lists the program, version and extension that can converted for faxing:
Adobe Acrobat version 1.0 - 8.0, PDF
Adobe Framemaker version 6, MIF
Adobe Photoshop version 4, PSD
ASCII Text, ASC
Bitmap, BMP
Corel Draw version 6.0 - 8.0, CDR
Corel/Novell Quattro Pro version 1.0 - 10
Corel/Novell Word Perfect version 1.0 - 10, WPD
GEM Paint, IMG
Graphics Interchange Foramt, GIF
Hpertext Markup Language, HTM HTML
IBM Picture Interchange Format version 1, PIF
Joint Photographic Experts, JPG JPEG JPE
Kodak Flash PIX, FPX
Kodak Photo CD version 1.0, PCD
Lotus 1-2-3 version 1.0 - 5.0, WK1 WK3 WK4 WKS
MacPaint, PNTG
Micrografx Designer version 1.0 - 3.1
Micrografx Designer version 6, DRW
Micrografx Draw Draw version 1.0 - 4.0, DRW
Microsoft Access version 1.0 - 2.0
Microsoft Binder version 7.0 - 97, OBD
Microsoft Excel Charts version 2.x - 7.0, XLS XLC XLT XLW (verify the converted file prior to faxing to ensure that Excel page breaks don’t make additional fax pages)
Microsoft Excel version 2.2 - 2003, XLS (verify the converted file prior to faxing to ensure that Excel page breaks don’t make additional fax pages)
Microsoft Outlook Message, text only MSG
Microsoft PowerPoint version 3.0 - 2003, PPT PPS
Microsoft Project verison 98 text only
Microsoft Rich Text Format, RFT
Microsoft Word, DOC
Microsoft Works for Windows version 1.0 - 40, WPS
Paint Shop Pro Win32 only version 5.0 - 6.0, PSP
PC Paintbrush, PCX
Portable BitMap, PBM
Portable Grayscale, PGM
Portable Network Graphics version 1, PNG
Postscript Level II, PS
Tagged Image File version 1.0 - 6, TIF TIFF
Text Mail, MIME
Visio version 5, VSD
Windows Enhanced Metafile, EMF
Windows Metafile, WMF
WordPerfect Graphics version 1.0 - 2.0, WPG
WordStar 2000 version 1.0 - 3.0, DOC
I have one more question. How about the Microsoft word and excel 2007? If they are not supported yet, then When? Thank you.
I made this a sticky as I think it’s quite important
Xan