web inspector password and pci scan password not syncing

i have purchased web inspector, i can log into web inspector, but for PCI scanning, it shows error that my password is wrong.

i have tried to reset password, it didn’t work, i have tried to switch from chrome to firefox, it is still not working.

please help

i have open ticket in support.comodo.com
View Ticket: #ZZY-453-41522
i have put my username/password in the ticket.

CloudApp
CloudApp

CloudApp
CloudApp

Hi

We are looking on it. we will get back to you soon.

Regards,
Amirthajothi.