Hi, I’ve been having the exact same problem as the thread author here, and have been following the same steps to the end of the thread. I ran Hitman Pro, which found multiple traces of proxy servers running, and removed them all but mine still won’t update. I also completely uninstalled all previous AV’s. I ran a HijackThis! scan, here’s the logfile.
Logfile of HijackThis v1.99.1
Scan saved at 5:18:05 PM, on 4/16/2011
Platform: Unknown Windows (WinNT 6.00.1906 SP2)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbamgui.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\COMODO\COMODO Internet Security\cfpupdat.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: TBSB05974 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Search Toolbar\tbcore3.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: Search Toolbar - {0C8413C1-FAD1-446C-8584-BE50576F863E} - C:\Program Files\Search Toolbar\tbcore3.dll
O3 - Toolbar: FrostWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [Malwarebytes’ Anti-Malware] “C:\Program Files\Malwarebytes’ Anti-Malware\mbamgui.exe” /starttray
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
O4 - HKLM..\Run: [COMODO Internet Security] “C:\Program Files\COMODO\COMODO Internet Security\cfp.exe” -h
O4 - HKLM..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYATgBKADMAMgAtAEcAMwBMAEEAQQAtAEEANAA4ADkAUgAtADkAVQBKAEsARgAtAEUASwBLADMAWAA"&“inst=NwA3AC0ANAA1ADUAOQAzADcANAA2ADkALQBYAEwAKwAxAC0AVAA0AC0AWABPADMANgArADEALQBTAFQAMQArADIALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0ARgBMACsAOQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADIA”&“prod=90”&"ver=9.0.872
O4 - HKCU..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files\Windows Live\Messenger\msnmsgr.exe” /background
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Kevin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International
O17 - HKLM\System\CCS\Services\Tcpip..{1A130D3B-D68E-4B0B-981E-D84110DB33F5}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CCS\Services\Tcpip..{25247ED3-45B0-4EA8-A726-6D2E1670888A}: NameServer = 156.154.70.22,156.154.71.22
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: F-Secure BlackLight Sensor - Unknown owner - C:\Users\Kevin\AppData\Local\Temp\F-Secure\BlackLight\fsblsrv.exe (file missing)
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes’ Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)