The bug/issue
- What you did: Virus scan on some .exe files
- What actually happened or you actually saw: Scan freezes, 100% CPU
- What you expected to happen or see: Normal scan
- How you tried to fix it & what happened: Tried on 4 sepearet Systems, same result
- If its an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (execpt CIS) involved with download link: attached offending file
- Whether you can make the problem happen again, and if so exact steps to make it happen: do virus scan on the attached file
- Any other information (eg your guess regarding the cause, with reasons):
Files appended. (Please zip unless screenshots).
- Demofile.zip
Your set-up
- CIS version, AV database version & configuration used: CIS Premium 5.3.176757.1236 / 7785
- a) Have you updated (without uninstall) from CIS 3 or 4: no
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: yes - a) Have you imported a config from a previous version of CIS: no
b) if so, have U tried a standard config (without losing settings - if not please do)?: yes - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): no
- Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV = all default
- OS version, service pack, number of bits, UAC setting, & account type: Win7 Ultimate x86, No SP, 32bit, UAC:Default, Admin account
- Other security and utility software installed: none
- Virtual machine used (Please do NOT use Virtual box): n/a
Added missing info to first post
[attachment deleted by admin]