New to the forum.
virus database update fails. found topics similar, tried the solutions. like manual update etc. nothing worked.
1)installed CIS. updated virus database. successful.
2)got a bases.cav file - size 103,823kb.
3)got a message: “you need to restart your computer for the signature updates to take effect”.
4) after restart bases.cav file back to original 4,546kb size and update status: “never updated”.
About to give up on CIS (allthough recommended by friend saying its the bes AV freeware).
using autoruns - found spysweeper was running on startup. removed that.
No other AV or any similar apps running. didn’t help.
reinstalled - same results ??? :-[
Is this only my problem ?? should I try installing previous versions ?
I’m new to Comodo but not to getting around software installs and such.
This is turning from challenging to frustrating.
any ideas ?
This script is written for XP. When you are using Vista or Win 7 you can use it but you need to look up and delete CIS related folders under \users%username%\appdata\local and \users%username%\appdata\roaming.
Then reboot again and install CIS again. Does that do the trick?
Im having the same problem. Im unable to update my AV signature database.
When I click on ‘update now,’ it either says ‘Failed, unable to update, make sure you are connected to the internet.’
OR, I will get to 5% completed and then the message appears again.
I have the windows warning shield balloon popping up, telling me my Comodo AV is out of date.
Ive been using Comodo for quite a while now, and this hasnt happened before.
Wolfhanger and JGTeMolder. First step. Make sure to update to the latest version. You can use the program updater for that unless your version is older than 3.10 then clean install and get the latest version here: COMODO Internet Security 3.13.126709.581 Released
I think I have the same problem that Wolfhanger and JGTeMolder have:
when I click ‘update now,’ it says ‘Failed, unable to update, make sure you are connected to the internet’ THOUGH the internet connection works well!! I use Mozilla Firefox… and Ive been using Comodo for quite a long time and this hasnt happened before.
The latest post isn’t very helpful because I don’t know if I have the latest version or not…
You can uninstall from the list of installed software under Control Panel. If you want to go the extra mile you can run this clean up tool after rebooting after the uninstallation. You can also use this tool in the case the uninstaller would not be working.
Notice you cannot export/import your 3.8 to 3.13 due to changes under the hood.
My computer has been upset with me for several days; and only just now is the problem resolved.
I removed 3.8.something; downloaded and installed a fresh copy of Comodo Internet Security; and clicked on “update” twice making for three or four computer restarts. On the third stab at clicking the update button, I’m told that everything is up-to-date.
I’m trying to keep in mind that this is a free service and I have no right to be peeved 'cause I’m out nothing but my time. Seems to me that all of this could have been handled better, though.