I was update Comodo 6.3.2945 to the newest version. After update the Comodo Virtual desktop does not working properly. When I run it the Comodo Virtual Desktop stopped at logo “Virtual Desktop is loading…” However, Geek buddy suggest me that I un-install Comodo and the run CIS+Removal tool 2013. I did that, but the problem remains or persists on the same way before when I re-installed it. However after installation i run Diagnostic tool and I create problem report. But when I restarted windows 7 x64 and run diagnostic tool again, but it’s not found any problems or errors. How can I fixed problem with virtual desktop tha will be working well such before I was Update Comodo?
However, I notice that the same time when I run Comodo Virtual Desktop, will be automatically opened Explorer of Windows…
Hi Abst,
Have you tried resetting the sandbox in case corruption has occurred to the VTRoot folder.
Note: All data that is stored in the sandbox only, will be removed.
Edit: I don’t suppose that you have tried it without Silverlight?
I just that found a similar issue with an earlier version when Silverlight is installed, unfortunately with no resolution posted. Virtual Kiosk closes and opens the Libraries
Edit: Fixed broken link.
Hi Abst,
System restore is not designed to restore or revert 3rd party programs, it is only designed to bring the operating system back to a working point in case of operating system issues.
Unfortunately trying to use system restore to revert to a previous 3rd party program is likely to cause corruption in that installed program.
This appears to have happened to you with CIS.
I would now strongly recommend following Chirons advice to re-install in the link in my previous post.
The link in my previous post is now fixed, thanks.
First at all, I was just update Comodo 6.3.2945 to the newest version. After update the Comodo Virtual desktop does not working properly. When I run it the Comodo Virtual Desktop stopped at logo “Virtual Desktop is loading…”
Then I decided that I use System restore point that be return into working version of Comodo. However, on other computer when I used restore point the restore point return to the previous version of Comodo with any malfunction.
What about if I remove Comodo with Revo uninstaller on Win 7 x64?
However I don’t understand why simple update cause such malfunction of Virtual desktop, but Sandbox and all other function working properly?
I also have this problem, and there’s verified bug report about it with no solution in the bug reports. The virtual desktop doesn’t like laptops on AC power for some reason.