Very sad false alarms

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
1

Gentlemen,

I am losing money and the customers due a false Comodo alarm in my Web site, I already scanned with all kind of tools and antivirus models, including erase the site folder, but Comodo still showing virus alert also in JPG files. Please, could you check: www.limersoft.com.br

There is nothing bad there, my customers are complaining since two months and I can’t solve the problem. There is no IFrame, no programming, the site is pure HTML.

The Avast team already recognized that is no virus into my web site and took of the address of their database, as you can see the link: Sad false alarms

Thank you

Eng. Bruno S. A. Rosa
CREA/SP: 5063210919
Mail: br.bruno@ymail.com
Phone: +52 1 722 362 73 53

2

Hi brunoantero,

We will verify the reported issue and get back to you with the conclusion of our investigation.

Regards,
Ionel

3

Hi brunoantero,

We have verified the website and found that a false-positive is present on downloadable software, case which will be fixed with subsequent updates.

We did not find any detection on the website itself or jpg files. Please re-check and submit the detected files as false-positives at http://www.comodo.com/home/internet-security/submit.php and we’ll check further.

Regards,
Ionel

4

Hey and Welcome to the forum! :slight_smile:

this of topic but I think you should try this https://forums.comodo.com/beta-corner-cwaf/cwaf-beta-release-10-t54970.0.html

Regards,
Valentin