Value of My Pending Files?

[system]

Unless I’m missing something, My Pending Files is too unwieldy to be manageable or useful. On two Clean PC installations, one has almost 1,000 such files and the other has almost 2,000. There seems to be no practical way for anyone to wade through them and meaningfully decide what to do about them. At just 5 seconds per file, it would take nearly 3 solid hours to go through 2,000 files.

John

[alaertsxan]

They will all be tested against there Whitelist and Blacklist database first, this should lessen the pack a bit. Then they’re reviewed. It takes time indeed, but if you want to create the best Internet Security product…

Xan

[jeremysbost]

I agree. This seems to be unneeded. I just ignore My Pending Files, (and since I use Safe Mode I rarely get any files in it) but it can cause confusion and be a time-waster.

[gibran]

CleanPC mode has been there since V3 has been released.

Pending file list now is enabled only for CleanPC mode whereas in early CFP version it was accessible from all D+ modes and it also featured file information (created,deleted and alike).

Basically CleanPC mode is meant to automatically create policies for all executables not listed in Pending file lists.

AFAIK there is no mention as if CleanPC mode is meant for prolonged usage or only to prime a CFP installation.

As pending file list was changed before it is not unlikely that eventual feedback will provide some clues for further improvements and related wishes.

(V)

[system]

@gibran post:4

AFAIK there is no mention as if CleanPC mode is meant for prolonged usage or only to prime a CFP installation.

Seems pretty clear to me, based on the description in Help and on the implementation, that Clean PC Mode is meant for indefinite use. If that’s not the case, then both Help and the implementation need to be reworked.

John

p.s. I do not appreciate your continued hijacking of my threads, particularly without explanation or discussion. If such heavy-handed moderation continues it will likely drive me way.

[system]

@m00nbl00d

When you mention “two Clean PC installations”, you’re referring to two systems, both running in Clean PC Mode, I’ll assume.
Unless you installed the same amount of applications, or updated the exactly same amount of applications, then, how were you, exactly, expecting Clean Pc Mode to present the same amount of files?
Perhaps, you could also send those files to Comodo, for further investigation (even if you know they’re safe) and help increase the whitelisting.

These were two different systems with CIS recently installed as Clean PC.
There hasn’t been much install activity on either system, just normal usage and update activity.
I gave two examples to show this isn’t just a single unusual incident.
I was not expecting them to have the same number of Pending Files.
My actual concern is that both have such a large number of Pending Files that screening them is impractical.
I’m not going to submit all these files to Comodo because of confidentiality and practicality issues.
I don’t see this as being a whitelisiting issue – I see this as an implementation issue.
John

[system]

@m00nbl00d

I understand. Nor am I expecting you to submit all the files there, if you consider, that, somehow, it would be violating your privacy. But, in all other situations, when you are sure that it won’t violate it, then why not sending to increase the whitelisting?
For example, these days, after reinstalling CIS, in a clean system, I updated an application, which I just make use of it now and then. Some files were placed in the My Pending Files. I didn’t mind sending that info to help increase the whitelist. I don’t see how it violates my privacy.
I do understand that it becomes a crazy mission to dig through all those pending files, but, then, you have the option I mentioned above, or just completely ignore it.

I understand what’s going on and how to deal with it. I do not need an explanation or a work around.
Screening Pending Files for confidentiality would take at least as much time as screening them for legitimacy, and is thus at least as impractical. In addition, submitting copyrighted files to Comodo could be a violation of the copyright and license.
Whitelisting doesn’t really address the issue, as I wrote, since no whitelist can ever be up to date, and every time there are application updates, a slew of new Pending Files will be generated.
Ignoring something like this is a bad security practice, since it breeds contempt for other security warnings.
A better system is needed. What I would like is for CIS to be improved so this isn’t an issue for my clients. The user shouldn’t need to get involved unless and until there is a real security threat.
John

[system]

@m00nbl00d

Fair enough. What if a certain process or file belong to an application, is suspected to be infected. Then what?
I also, would believe, that no antimalware product would have any business cleaning any of those files or processes, since they could be violating copyrights and license. They would be cleaning infected and legitimate, copyrighted and licensed files and processes, yes, which had been modified by malware, but then again, with what right? Couldn’t this be also consider a violation of copyright and license rights?
Perhaps this is something that should be taking in consideration by software developers.

Of course. If the license prohibits modifications, then you probably only have the right to remove it and reinstall it. (That’s what I personally do in any event, avoiding the risks of disinfection if at all possible.)

@m00nbl00d

Why shouldn’t the user have a roll on this?
If you see something on your street, that you don’t know what is all about, and you feel suspicious that it could be something bad, wouldn’t you, for example, call the Police?
Or would you be expecting the Police to pass by, and luckily prevent something bad from happening?
We all have a roll, and, no user should be indiferent.

No laws are broken by calling the police.
Stealing food to feed a hungry person would be a better analogy.

John

[Opus_Dei]

@JNavas post:1

Unless I’m missing something, My Pending Files is too unwieldy to be manageable or useful. On two Clean PC installations, one has almost 1,000 such files and the other has almost 2,000. There seems to be no practical way for anyone to wade through them and meaningfully decide what to do about them. At just 5 seconds per file, it would take nearly 3 solid hours to go through 2,000 files.

John

1. “Purge” the files - This cleans the list of files no longer on your PC
2. “Lookup” the files - This cleans the list of files that Comodo has added to the Safelist since your CIS last updated
3. “Submit” the files - This submits the list of files remainining for review by Comodo and they possibly add them to the safe list depending on their analysis. This maybe a time consuming process.
4. If you trust the applications installed then then add the files to your safe list.

[system]

@m00nbl00d

[SNIP]

I don’t agree, don’t have time to argue, and don’t appreciate the attitude.

[system]

@xiuhcoatl post:9

1. “Purge” the files - This cleans the list of files no longer on your PC
2. “Lookup” the files - This cleans the list of files that Comodo has added to the Safelist since your CIS last updated
3. “Submit” the files - This submits the list of files remainining for review by Comodo and they possibly add them to the safe list depending on their analysis. This maybe a time consuming process.
4. If you trust the applications installed then then add the files to your safe list.

1. Shouldn’t be necessary. Confusing to ordinary users.
2. Painfully slow, 5 seconds per file. Not helpful, Error reported in all cases.
3. Painfully slow, confidentiality issue, possible copyright issue. Not practical.
4. No way to tell that. No way to easily manage it.

Bottom line: Not ready for prime time IMHO.