Valid license not accepted

Hi, i have reinstalled windows 8.1 PRO and i have reinstalled ComodoCIS Pro and use the licensekey i always use these is valid until 27 november 2020 and now i get an error 12 when i send an mail to comodo support i can wait until christmas they never respond so i place mine problem here. What is going wrong??

I’ve found raising a Ticket in the Support section, with all details usually gets a speedy response, although it does sometimes pay to be persistent!

Hello flyingturtle,

Thank you for reporting.
Let me discuss with our corresponding team members then let you know the details.So please wait for that.

Kind Regards,
PD

Problem is solved by Comodo Subscriptions.

Hello flyingturtle,

Thank you for your response :-TU.

Kind Regards,
PD