The first time I used a Comodo product was the firewall. Anyway, talk about a quirky firewall.
The permission windows drove me so crazy I finally uninstalled it. And I also tried the Secure
Email… impossible! Now, upon the recommendation of a friend, I am trying the Comodo System
Cleaner (strange why its not listed on Download Internet Security Products for PC Protection along with
the other programs with the huge advertising Icons but is found only on a list on the top of the
page directing one to another page: http://www.comodo.com/home/support-maintenance/computer-
support.php). Well, everything worked well until I tried to download the update of the newest
version of the product, which I was advised to do on the main window when I clicked "Check for
Updates". After it was downloaded, I get a message window with three options:
- Upgrade or Repair
- Remove
- Close this Wizard… which is set as the DEFAULT!!! Why? If one is upgrading, why not have
the default set to “Upgrade or Repair”?
Of course being not as enlightened as the people who write in these forums, I just clicked
“Next”. Which of course, was wrong. Then, A window said I could use the installer later at any
time, but where is the installer, and how does one install it later? No information, and I
couldn’t figure it out. Again, it’s the same like so much of the computer software designed
today: either these people don’t use what they design (or so it seems… like taking car
designers 25 years to put in coffee cup holders although most everyone drinks coffee…or tea),
or they are so advanced, they leave everyone else behind.
so I finally tried to just download the newest version from the Comodo website. Well, I did this
twice. After installation, I clicked onto the Comodo icon to start the program. I click onto the
“Check for Updates” again just to see if there was a last minute update, and nothing happens,
and nothing works. well, what is happening is that Comodo is silently waiting to begin the
updates on your system, but doesn’t tell you it is doing that… at least for about 1 minute
after the main window is opened. Then an information windows opens to tell you what programs are
being updated. So what happens next, Comodo asks me AGAIN to download the same update!
And then, when finally, everything is updated and works, it forces me to create a Restore Point.
but what does the software do, it just sits there silently, not saying anything waiting until
the “clean my computer” icon changes from gray to blue. (?)
Really, I think all this software is too user-UNfriendly for the average user, at least what I
have tried. I get none of this time-wasting nonsense using, say, Advanced System Care, or
Ashampoo WinOptomizer. Why does a simple update of a new version have to be so difficult,
Comodo??? I am very appreciative of all the free software but we also understand it is a ploy
to buy the pro versions. But if the free versions have these quirks, what is the incentive to
buy a paid program from you, Comodo?