"Unknown server error"

Hello @all,

I just wanted to enroll a Samsung Galaxy S5 mini.
When I enter the Pin Code, it says “Unknown Server Error”.
We use the MDM v 3.0.659.1400 .
I already deletet the application and the device from the MDM.
Thanks for your help!


Looks like you have an older version of the server. Would you like to try our cloud portal (CDM 4.0) with additional capabilities and features?

If you would like to proceed with your current deployment, please reach out to our support team from mdmsupport@comodo.com to be able to get the details on your case and offer solution.

Best regards,